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Determining Blog ROI Using CTAs

Tuesday, October 28, 2008 by Chantelle Flannery
The conversion of a blog visitor to a prospect is possible through a clear Call-to-Action (CTA). A CTA is asking your visitor to do something that is actionable to/with the blog site owner.   For example, a CTA that invites a reader to download a white paper, after giving their contact information, is an action that a reader takes.  Once the reader has converted based on a CTA, the responsibility for the nurturing of that reader, who is now a prospect, falls on the shoulders of the blog owner.

Cardinal Rule(s) of Conversion
  • Offer a Call-to-Action (CTA)
  • Set a goal
  • Track results&measure success
  • Adjust and test

Increase your conversions with an effective Call-to-Action

Techniques for an effective Call-to-Action:
  • Give a deadline for ordering
  • Advise of a price increase
  • Establish a trial/introductory period
  • Free gift
  • Demo
  • Offer an upgrade
  • Online offer only

Example Call-to-Action:
  • Join newsletter list
  • Obtain a white paper
  • Request contact by a representation

Increase engagement by:
  • Use action language to incite momentum
  • Always tell the reader exactly what you want them to do
  • Use more than just a simple hyperlink to bring attention to the conversion point
  • Use a pleasing design and images when possible
  • A maximum of two Calls-to-Action should be used at one time on the blog
  • Rotate the CTA, experiment with messaging and offerings to find the right fit for the blog readers

A CTA is step #1 of the conversion process. Step #2 is to track conversions

Tracking your conversions:
  • Create a unique landing page for the call to action
  • Ingrate tracking tools such as analytic programs and CRM tools
  • Ask clients how they found about you and if they have visited the blog

Information Flow

 Decision Path for Reader:

  1. Find Blog
  2. Click Call-to-Action
  3. Taken to landing page
  4. Fill in form - submit
  5. Sent to a thank you page
  6. Receive follow up email/call

 Information flow for Blog Owner:

  1. Find blog
  2. Click CTA
  3. Taken to landing page
  4. Filled in content on landing page submitted
  5. Form information received via email or CRM
  6. Follow up steps taken based on lead qualification process

Spread the Word

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