Content for the Crown TrophyAs the Olympics in Beijing start to wrap up, fear not as your competition appetite can be feed through the current blogging tournament taking place at Compendium.  Where we have pitted our clients up against each other in a March Madness style, winner take all competition.

Results have been posted and you can see check out how the Corporate Blog's fared in the first round of the "Content for the Crown Tournament".  Check out the tournament brackets here: 

Compendium Blogware Blogging Tournament Brackets


Congratulations to the following clients who have made it out of Round 1 and are now blogging their way through Round 2...


On the line for these Corporate Bloggers is the coveted Content for the Crown trophy, along with a bottle of Champagne and $50 gas cards for the administrator and all bloggers - that in itself gets the competitive nature going when gas is hovering around $4.00 a gallon!

For those that got knocked out in the first round, don't fret as we will have more competitions in the future.  Also, don't forget to keep that content going as we are still in the competition for Search Engine Results!

Yahoo and Google have signed a 10-year deal where they will be working together on ad sales. Having these two giants in the industry pair up sounds a little fishy to me ... and to the FTC. I think that we will see more about this deal over the next few month and maybe even a year. 

The deal, which would allow Yahoo to display Google search advertising on its search pages, will make for reduced competition. Advertisers also see this as less competition and higher prices. All the more reason to start investing more into natural search over paid search. Blogging is a great way to start winning natural search.

To read more about the deal check out the CNet News Blog.

You might also try subscribing to a Google Alert for this topic because I am sure there will be a significant amount of chatter online about this for quite some time.

Others' blogs can be a great source of blogging tips, even if they don't come right out and label them as such.  Take for example a post that was published by Lead with Your Heart author Lewis Green.  In discussing why it's important to give as well as get, Green talks about our natural resistance to "sharing openly" with others in personal and professional settings.

He goes on to list several examples of businesses and individuals who put this principle into practice and succeed by doing so.  It's no surprise that his longest bullet point deals with bloggers who use their sites to educate and advise, not just self-promote.

If you are thinking about starting a business blog, SEO might be an attractive selling point.  But one of the best blogging benefits you will reap, if you write the right kind of content, is an improved relationship with your customers. Quoting Green's closing remarks in the post:
People like and like to do business with those they trust and those who have integrity. Sharing ourselves and what we know is the best way to build a trusting relationship, and it doesn't hurt profits.
How well can you share?

Question: What is the best way to start building links to our blogs?


Best practice: The best way to start building links to your blog is to begin participating in conversations in the blogosphere. The linking will then just happen naturally. Start by setting up a Google Alert for topics that relate to your organization and the topics you will be blogging on. This will give you a starting place to finding out what is happening in the blogosphere about your company and industry.

Once you know where to find content that relates to your industry you can start reading and commenting where appropriate. You can also follow up with a blog post that links to the original content you read. As you start to link out people will start to link back to you. The key is more content and more participation in the blogosphere.

Submit your blogging best practice via comment to this post or email to have it answered.


 So, I'm stuck on the issue of time.  I've been thinking about this a lot, and really
breaking down the natural human feeling of being stressed, overwhelmed, and ending each day with another "To Do" list that didn't get finished.           

The last thing I have time to think about is to blog for SEO. 

This made me think of a book that's been recommended to me several times, which I'm just now getting around to reading: Getting Things Done: The Art of Stress-Free Productivity by David Allen.

Now, I'm only 30 pages into it, so I won't go acting like an expert on the subject.  But I will be referencing it over the next couple weeks.

One of the themes in GTD is prioritizing.  We make time for things that are a priority.  The best athletes make time to get up two hours earlier to train.  The best companies make time to be innovators, and set themselves apart from competition.  Easy blog software empowers companies to tell their story.  In a Web 2.0 world, business blogs are a priority for success.

I know I can find 45 minutes a week to communicate my company's story, from my perspective.... all while being stress-free.

 
Ok, so I'm guilty too.  And I spend 40+ hours a week talking to people about the importance of consistent blog posts on a business blog.  But, we're all human.  We all have busy days, to-do lists and sometimes overwhelming responsibility. 

A successful business blog requires slight discipline, but just like anything else, with organization it becomes second nature. 

I remember reading 7 Habits of Highly Effective People, and it suggested setting appointments with yourself.  This is a powerful exercise, and can be applied to all facets of life.

I have a goal to post 2-3 times per week, and am setting appointments in my Outlook calendar.  When I see three 15-minute appointments throughout my week, all of the sudden my blog is no longer a burden.  I know it's a quick process, and the benefits far outweigh the 45 minutes I dedicate per week. 

What are blog readers really looking for? They are looking for YOU! Blogs provide the ability for a company to show their human side and present information from your point of view. You don’t have to be a natural born writer to write a blog. Here is a quote from a recent article in the Dallas Morning news:

"It's clear that when it comes to traditional authority figures – whether they're chief executives or heads of state – people trust them less," says Mr. Edelman. "Employees are the new credible source of information. We have data that shows an employee blog is five times more credible than a CEO blog – and I say this as a CEO blogger."

Click here to view the full article: http://www.dallasnews.com/sharedcontent/dws/bus/columnists/chall/stories/DN-Hall_16bus.ART.State.Edition1.463ac30.html

People are wanting to know what you have to say AND they are looking for it. You don’t need to be a published writer in order to create fantastic posts -- write just like you are speaking to a friend, tell stories, be humorous, and keep it simple.

When initiating client conversations about what it is we do here at Compendium, we constantly throw out the term, "SEO," assuming everyone knows what it means. I mean, it's web basics, right? No, in reality some of our clients have no idea what SEO means,but nod their heads with a sly smile on their face. I know in the back of their minds they're thinking, "I'll just let them talk about it and the product, then look up that term in wiki tonight."

Allow me to help...As defined in Wikipedia, Search engine optimization (SEO) is the process of improving the volume and quality of traffic to a web site from search engines via "natural" ("organic" or "algorithmic") search results for targeted keywords.

Now you know what it means, how do you achieve this? Again, allow me to help:

    *  Set page titles accordingly. Page titles appear in the top left hand corner of         the browser window. If the page is "Best Blogging Software," the page title             should incorporate something like,"Compendium Blogware - Best Blogging             Software".
    *   Use description information with a concise overview of the page's purpose.           For example, "Compendium Blogware, best blogging solution for your                     business."
    *   Keywords, Keywords, Keywords. Use them and use them often.

Are you wondering the same thing? We hear this question a lot at Compendium, which is why we're currently putting together a quick whitepaper on the subject.

Having a website isn't enough, and here's why:

Your website is probably boring, stale (staler than this stale bread)...

And it doesn't have the things that search engines (and people) want to find.


That makes it difficult for your site to act as a lead generation tool. 

That's a bold statement - do I have your attention? Good, then time to explain....

Your website is where you control your corporate presence. Back in 1999, someone said, "Every company needs to have a website!" and so we marketers all built websites hoping that it would help us be found. A lot of us haven't updated them since. Ask any marketer why that's the reason, and we'll say that it's too hard.

For those of us who do update our websites, we do it in release cycles. We try not to put too much content on our sites (specifically the homepage) because it interferes with design and usability.

The problem? An abundance of content is what helps our website get found through the search engines!

Recency and frequency of content are huge factors in getting your website found when people come searching. It makes sense, right? People want to find fresh recent content online, and search engines want to deliver it. A stale website doesn't get you there.

Maybe you are thinking, "That's not a problem because I'm going to do a website redesign, and I will put more content on it!"

Well, it is still a problem. Because another thing that people and search engines want are credible information. When redesigning your site, you will probably tear down content and replace content. You completely miss out on the "age" factor that people and search engines want. Keeping old content around is a good thing, as long as it's supplemented by fresh content.

I mentioned that your website is probably generic. It's not your fault.

A lot of us don't have a good idea of what our website visitors want. We try to be all things to all people - need contact info? We've got it. Need to learn more about our products? Sure thing. We try to convey a lot, and in doing so, we make it hard on the visitor, who has to dig and dig and search through our site for what they want.

By trying to "do it all" on our website, it's hard to be relevant to each specific searcher. That's a major hindrance when it comes to lead generation and conversion.

It's also hard for a corporate website to convey more than a single personality -- typically that of the marketing department.

We all know that people buy from people that they like and identify with, yet the only personality we serve up to them is an impersonal, canned one.

OK, so I've made my points and my hope is that you are now nodding in agreement, saying, "There has to be a better way. My website isn't the end all be all to my online presence. The nature of my website is going to make it very difficult for me to accomplish my lead and demand generation goals."

What will? Business blogging. Corporate blogging. Blogging for search.  No matter what you call, it's going to help. Stay tuned for my next post to find out how...


You can almost hear the refrain from the crowd:

“I don’t have time.”

Or,

 “I’m not creative.”

And, my personal favorite,

“But, I’m not a good writer.”  

Don’t believe any of it for a second.

The reality is that in this day and age we have a hard time writing a greeting card without using a word processor, and our written communication has exploded in the age of the Internet.

If estimates are accurate, the amount of emails that we receive and send daily is our foremost communication vehicle.

Chances are, the Marketing Manager who says he/she doesn’t have time to write is likely writing at least a 1000 words a day via email.

Hmmm …

A good, well-thought through blog post is the equivalent of that two paragraph email that is being sent to Betty Joe in accounting. You know the type:  you’re never sure which side of the bed she woke up on and email is easier than making the walk over to see how bearish she is on a ten point scale.

So, let’s just acknowledge that everybody has the capacity to write, everybody has ideas and that the “time” notion is really a function of prioritization.

The other thing to take into consideration is the quality of the writing that is a reflection on your organization.  Ideas are one thing, and everybody has them like a nose, but sloppy grammar can kill a message.  Now, make no mistake, the blogosphere is forgiving for some loose grammar.  I should know, as my use of the possessive is a grammatical Achilles heel.  However, poor syntax can be a problem in writing.

Because syntax is really the only impediment to blogging, I always recommend that clients take a look at a software program called WhiteSmoke.

A very-well regarded and well-reviewed software program, WhiteSmoke promises:

… An innovative software tool that improves and edits your English writing. Based on patented natural language processing (NLP) technology, WhiteSmoke performs advanced and context-based English grammar, spelling, and punctuation checking, as well as text enrichment to enhance your writing. From well-written letters and emails to friends, through to professional business documentation and presentations.

Priced at about $80, it’s an affordable solution to help give folks the confidence to let their ideas shine through and acts as a super adjunct to your Microsoft Word program.

This reminds me, it’s really a good idea to write and edit a post in Word and then save as a .txt file before copying into the Compendium platform.

Next time you hear an organizational limiting statement about blogging, be armed with a couple of solutions to help unleash the embedded knowledge in your organization.  WhiteSmoke can be a tool that helps build confidence for intrepid bloggers that need a boost.

First there was junk mail in your home mail box and then there was spam (term for junk email). This is why it is important to not SPAM your blog. You might be saying how can I be spammy in my blog? Here are a few things you should do in your posts:

  • Be relevant and authentic in your posts.
If someone arrives at your site via search, the content better have some useful information for the potential customer.  If it doesn't, your blog will sound like one of those rarely-read newsletters that accompany the monthly utility bills, and they'll move on with no compelling reason to learn more about you.

  • Keep Content Format Clean.
Avoid using:
  • All capital letters
  • Multiple exclamation points
  • Underlining things that aren’t links
  • Highlighting text
  • Excessive bolding
  • Multiple font colors in the same post
Of course, the intention of the sender is to grab your attention with ALL THAT FANCY STUFF!!! But the truth is, if a company has to work that hard to make its content look enticing, then the content is probably not all that valuable.
Keep your content formatting clean, simple, and consistent. Images, hyperlinks, and some bolding here and there to call out key points are just fine. But if you spend more time formatting your content than you spend writing it, this is a red flag.

  • Don’t Stuff Keywords.
The biggest problem with keyword stuffing is this: it is a huge turn-off to your blog visitors since it interferes with their ability to read your content.  The second problem is that overusing keyword phrases is a turn-off to search engines since it can be indicative of content spam.
There is a natural balance to using keyword phrases within your content, and it is in your best interest to stick with this balance. There isn’t necessarily a ratio you need to worry about – a simple way to check the balance is read your posts out loud and see if they sound natural.

Remember that it is the search engines job to deliver the most relevant content to the searcher. Follow these guidelines to optimize your content for the engines and ultimately the force that drives them - the searchers.


monster, job search, job descriptions, bloggingSo things have been busier than ever at Compendium...which has meant that our (my) blogging frequency has suffered.  With travel, new employees and continuous growth in our customer base blogging has taken a back seat...so I thought it would be interesting to bring back up the argument as to whether blogging should be an upfront job requirement? 

There are two schools of thought here --- one being that "you can't appoint a corporate blogger" and that you should let people blog at will per se.  This is great for the most part and many people within your organization will take to the idea of blogging, however, when the newness wears off and everyones job responsibilities get larger...where does blogging fall?   That's where the second argument comes into play, if you have decided to invest in a easy to use blogging software and search engine optimization is a priority for your company, then why should blogging be any different than traditional job responsibilities for your employees?  Here are Compendium we fall somewhere in between...and it works pretty well most of the time; but as our search terms get more competitive, I wonder if our relaxed policy of "try to do 2 posts a week" will continue to work?  What are your thoughts?  Where does your company fall?

There are two way to get found in search: Paid and Organic. Do you know where your clicks are coming from?
The image to the left is a heat map which indicates what the average searcher is naturally drawn to and naturally drawn to click on.

The results on right side of the page are paid results.

The results in the middle of the page, where all the clicks are happening, those are organic search results.

OK so what does the anatomy of a SERP (search engine results page) have to do with blogging. The answer is everything! The heat map above illustrates precisely where the "hot" online real estate lies: in organic search and blogs can help you get there.

Why? A few reasons: Blogs are organic, search engines love blogs, they return well in search, and with a multi blog system like Compendium, you're casting a wider net to be found in organic search. You might be asking what does "multi blog" mean?

It means that we believe in author driven blogs and topic driven blogs. Our proprietary software organizes your blog content into both author blogs and topical blogs, maximizing your exposure on the web and casting a much larger organic net to be found in search, for the topics you want to be searched on.

We're truly changing the way we think about blogging here at Compendium. And I invite you to learn more!

Marketing has been around since the beginning of time when cave man sold the wheel for the very first time. We have evolved over the years as marketers eventually using direct mailings to the masses. This marketing technique has lost credibility over the years and the response rate on average is only about 1%-5% open rate according to directmag.com. The problem for marketers is that people’s physical mailboxes are becoming cluttered with junk mail so people are no longer as receptive. It is also much more labor intensive for the recipient of the mail to follow through with the call to action because it requires them to take an extra step.

The evolution continued and the world of direct mail morphed into the world of email marketing. In the beginning you never knew what type of inappropriate junk email (SPAM) would reach your inbox. The industry has done a great job of policing themselves ensuring that companies are CAN-SPAM compliant. This has allowed mass emailing to be received as somewhat credible. However people’s email inboxes are started to become crowded and one of the largest hurdles to email marketing is that email delivery is dependent upon knowing the recipient’s email address.

So how can you reach out to a far greater amount of prospective customers?  Let those prospects find you through natural search.  Blogging with Compendium allows you to focus on desired keywords, bringing the most relevant searchers to your blog. Since these searchers are looking for your specific information, they are more likely to interact with your company.



I recently journeyed to the orient for two weeks to teach English, eat spicy food, and realize the potential of this fine country.  This experience left me with something more than a new posse of 3rd grade friends and a stomach full of Tums; it gave me a first hand look at the rise of a superpower. 


The city in discussion is Shanghai.  Anyone from a professor to a contractor can highlight the technical points of how the urban development plan is going to unfold, but you will never truly understand it until you see the massive skyscrapers being built as if they were going out of style.  The best way I can represent this to someone who has not traveled there is through this website: Shanghai Urban Development Exhibit.  This caption from the exhibit is one of the most amazing city displays I have ever seen.  The true nature of what is happening is outlined by this floor display.  I could go on and rave for days about this exhibit, but I'll divert you to this site as a deeper reference. Professional TravelGuide.

How does this relate to blogging? Well, the exhibit itself has only indirect ties to blogging.  The direct relationship is in the promise of the exhibit.  Construction is already underway on achieving this dream, which is projected to account for almost 19 million inhabitants in the city; compare this to New York City's 8.25 million.  Furthermore, the need for businesses to advertise to all 19 million inhabitants will certainly increase proportionally to the population size.  How could a company in Shanghai or a company planning on being in Shanghai cope with this advertising need? Business owned blogs.

It is already too hard for individuals in countries such as China to maintain a personal blog due to the restrictions of the government.  The only way a company could utilize such a blog tool would be through a monitored and code-conforming administrative layer.  By meeting certain criteria for posts, a company can ensure that all content posted is pertinent and meets regulatory standards.

In a city such as Shanghai, it is important to establish a well known blog image and gain a significant market share before the initial boom.  Doing so would put that blog name in the mouths of almost 19 million people.  Ask any U.S citizen who uses the internet on a daily basis about which search engine they use and I guarantee that Google, Yahoo, or MSN are the top three choices.   The reason being? These companies have been around since the early years of the internet and maintain a prestigious brand image.  Model a business blog strategy off this example and that blog may become the front runner in the industry.

Some blogs that I found along the way in my research of China:

Shanghaiist
All Roads Lead to China
Technomic Asia

Check these sites out for more information on the developing nation.  You may be surprised at how fast this nation is growing.


I read an article this morning which touched on the topic of Google's posted earnings and how the recession may begin impacting more and more search engines due to a decrease in PPC spending, specifically in smaller, longer tail advertisers.  If this theory holds true, then how will these companies forge forward in their online acquisition strategies?  Could corporate blogging be the answer to their search engine optimization and customer acquisition goals?

While this theory poses a strong challenge for search engines, we see this as another opportunity to serve our clients and prospects moving forward!  Due to the nature of our corporate blogging platform, more and more of our clients are decreasing their PPC spend and allocating a larger portion to our solution based on the results that they are receiving. 

Here is a case in point, which is a story that was published today by BtoB Magazine on one of our clients, Vontoo

As promised I want to tackle another question from last week’s Webinar that we seem to be getting quite often. We want to blog but we’re nervous about our online reputation. Is there any way to control what my employees post, or even the comments we receive?

My short answer answer  (yes, no, maybe) is rather ambiguous and here’s why. Administrative layers in blogging software are not standard. Depending on the blogging software you’re using or considering they may have different functions when it comes to approving posts and comments.
I was speaking a potential Compendium customer a couple weeks ago; her business is in the health care industry. She’s looking to blog to become a thought leader within her field but is hesitant to start a blog because she’s worried about the backlash she might receive from her posts.  

Another example comes from a local law firm in Indianapolis. They understand the importance of integrating blogging into their online marketing strategy. They get the benefits of SEO, acquisition, etc. They get it from a marketing perspective. However, given the nature of their business, they are proceeding very carefully keeping in mind the professional ethics they are expected to uphold.  They are doing so by having an internal point person review each blog post before it goes live.

Two examples of different administrative functions, yet examples of how real-life businesses are struggling to integrate blogging w/out jeopardizing their reputation. Like I mentioned above, some blogging platforms offer plug-ins to incorporate this; however, Compendium Blogware was developed with these scenarios in mind.  (And, yes, I am toting my own companies software but only because I’ve used other platforms that weren’t able to provide this administrative layer).

Compendium provides this administrative layer both before your post goes live and before any comments to your post goes live. So, when I speak to folks with this concern, I love being able to offer them a comprehensive solution – which is Compendium.

B2B has just published a success story about the search engine optimization windfall that voice messaging startup Vontoo is reaping from corporate blogging using Compendium Blogware.  Vontoo's president and co-founder Dustin Sapp talks about the measurable impact that blogging has made on his paid search costs.  Quoting the article:
Today, the Compendium blog posts are the third-highest source of natural search clicks, behind a Wikipedia link and a story that was published in Network World, Sapp said. But even more important, about 75% of Vontoo’s paid search terms now show up as first-page natural search results on Google, with many of them garnering the top three spots, he said.
Vontoo’s paid search costs are down 40%, and Sapp attributes about 5% to 10% of the decrease to the blogging, he said.

I can’t help but blog about the possible merger of Microsoft and Yahoo --- even though it is all over the news, blogosphere and probably being talked about at your local water cooler.

It is really quite amazing…considering only a few years ago for most of us it was Yahoo or bust when it came to search engines of choice.  But, Google made searching better…easier…cleaner  and well, cooler….so we switched.  Now I would say for most searches you could get equally relevant results with either service; but then Google also has all of the ad-ins that are so darn handy (Google Documents, Google Reader, iGoogle page, Gmail, GChat, Google Analytics…the list goes on).  So why would I go to two places instead of one?  I won’t…and most people won’t either. 

Jay Leno_Blogging_BrandStick with me on this quasi-parallel…so I really like Jay Leno --- yes, I have realized with the writer’s strike that he isn’t as funny without great writers; but I think he is great.  So I used to watch Channel 8 for the 11pm news, but then would have to change the channel to Channel 13 for Leno --- doesn’t seem like much work, right?  Well…I would often miss the first minutes of the monologue and decided one day to check out the other news channel --- guess what?  I liked it better and I didn’t have to change the channel…and now I am hooked.

Back to the focus --- as Chris Baggott often says -- brand doesn’t matter much in the world anymore and merely gets you a potential buyers consideration.   But it REALLY does NOT matter on the web (think Yahoo!, Dogpile, Friendster). Something better comes along…and it is as easy as typing a new address in the toolbar or searching to get where you want to go.  And finally to the point --- there are a few ways this relates to corporate blogging:

  • If you believe brand doesn’t matter as much as it used to stop spending your marketing budget otherwise.  Take some of your print or billboard and put it towards SOME type of new media...just make sure you do the research and have a purpose behind your new media campaigns.
  • So you think brand does matter still?  You’re wrong, but I will say the people behind the brand do matter…and I might just go to the more expensive grocery store because the deli manager is more helpful and friendly than the 17 year old kid at the superstore that could care less if I get the best cut.  Let your employees have a voice and show their passion--- through their own blog.
  • Be found!  No one cares how much flash your site--- they care about you solving their problem (i.e. - I need a vacuum that is good for pet hair….Where is the best place to eat fish in Memphis, etc.).  If you can, be there on search results --- that's step one and blogging for SEO is a great way to get there (step two would be having an awesome web site that tells the whole story and provides interaction). 
  • Go Organic.  Solve the problem, don’t sell (the sales adage – we don’t sell, we provide solutions).  You solve the problem by having the most relevant information; this information shows up on a search result in the organic (natural) section versus the PPC area that is rarely clicked on simply because it doesn’t provide relevant information. 

My last few posts have focused on building better relationships. Most of the points I made are common sense: in order to build a great relationship, you have to start a conversation, provide help and assistance along the way, and make it easy for the person to further the relationship with you.

So how, exactly, is all of this possible with blogging? It's easier than you may have thought. In fact, I'm going to go back to the list I used a few days days ago in my "Blogging helps you start a great conversation" post and break out each point one at a time over the next few days.

First things first: In order to start a great relationship, or a great conversation, you have to:

Make it easy for someone to find you. Your organization can do that by being present in the search engines when someone is looking for you. I've said it before and I'll say it again: Now is the time to blog for SEO!

Business blogs are the perfect interceptor because they are naturally built for search engine optimization. All of the things that search engines take into consideration: page title, recency of content, frequency of content, linking, and age, are inherent in blogs. These are huge benefits that you do not need to work all that hard to maximize. (Of course I'll throw in that blogging software like Compendium makes it all the easier). 

The truth is, hardly anyone is typing your URL into Google and showing up to your site directly. They are not looking for you in the yellow pages. They are searching online, and you must get in front of them while they are looking for you in order to have a shot at building a great relationship. That's step one: be there.

So what happens after they've found you? It's all about tone and conversation, which I'll tackle in my next post.

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