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Though we're in the middle of an economic crisis where some of our mortgage industry might deserve it, flogging has a different connotation as discussed by Dr. Vaine.  Dr. Vaine discusses forced blogging and speaks (tongue in cheek) about how to drive your corporate blogging productivity into the ground.

The humor is a bit dry in the video but the message is clear.  Strapping on rules, regulations and a ton of overhead to your corporate blogging strategy is a surefire way of killing it.  I had a boss who once told me, provide your employees with every opportunity to succeed - and they will.

Provide your employees with the freedom to blog - and they will.

Of course, Compendium has the added safety net of an administrative approval process in the application.  That's not to stop a bad employee, but provides an opportunity to coach a great one.




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One thing that I've learned since working for Compendium is that the average customer for a business blogging strategy can come from any sector of business.  I first heard about Compendium Blogware during my time as a college recruiter.  I wanted to give students at my University the ability to tell there individual stories, yet still blog for a purpose.  As a recruiter, my overall goal was to use blogging as way to humanize the college search process.  Prospective students don't want to hear all about facts and figures, stats and rankings. They want to know what life on campus is really like.  
Just as high school juniors and seniors are turing to Google to find answers to their college questions, people are searching every kind of business imaginable. Not for profits, huge corporations, agencies, small businesses, consultants, retailers, service industries and more can benefit from a business blogging strategy. Therefore, there is no "average customer" seeking out Compendium Blogware.  That's what makes my job exciting each day.  I get to learn all about different businesses, understand their marketing objectives, and help them harness a successful organizational blogging program.  



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Today Compendium's marketing team (our blog program owners) put on our first ever Blog-a-Thon. As a company, we typically generate 60 or so posts per month for our corporate blogs. That means we collectively generate -- among nearly 30 contributors -- an average of 3 posts per business day.

The intent of our Blog-a-Thon was to crush this number. The marketing team notified us all by email last week the goals of the Blog-a-Thon and also let us know about a tasty breakfast that would be served to those who participated.

So, a key thing to point out here is that our blogging program owners gave us an incentive, and they work really well in motivating content contributors.

The next thing they did was block out 20 minutes on everyone's calendars around lunch time today. That's important because, let's face it, we're all busy people and sometimes blogging takes a backseat to other priorities if we don't have it scheduled.

And finally, they brought around a nice bucket of candy to everyone during the time that was slated as "Blog-a-Thon content generation" in order to give everyone some immediate satisfaction.

As of 4:45 today the Blog-a-Thon had generated an impressive 16 posts, with this post pushing the meter to 17 posts in one day.

For all of you math whizzes out there...the Blog-a-Thon gave us a 533% lift in content creation!

The immediate key takeaways here are that incentives, prizes, and scheduled time are all great blogging best practices.

The next step is for us to evaluate how all of that new content impacted our search results and traffic...more to come on that front, but all signs currently point to Blog-a-thon blogging success.



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Our company needs to drink the Kool Aid when it comes to blogging, right?  We need to practice what we preach.  Even we fall off the blogging wagon sometimes, and need a little incentive from our marketing department to take the initiative.  The Megan's from our marketing department have offered to bring in breakfast for everyone if we achieve our set number of company blogs today!  That sounds great...but what really won me over and reminded me to blog today was a Fun Size Snickers bar they brought to my desk.

It's as simple as that for motivating your employees to get involved.  I hear that objection to a corporate or business blog at least once a week.  In these economic times that are equating to less employees doing more or the same amount of work, adding one more task to their already overloaded job descriptions can seem like a bad management decision. However blogging for your business can give everyone added pride in your organization.  Contributing to blog content leads to increased SEO, higher search engine rankings, and a sense of accomplishment from everyone who contributed to the blogs success.  If this objection is keeping you from implementing a business blog, consider the benefits it will offfer your company.



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Black Hat - The Wrong WayCompendium's platform is engineered to help a company with search engine optimization, and we all know that the driving factor behind a blogs rankings/success is content development. 

As a Client Success Manager at Compendium, it is my responsibility to inform our clients of best practices when it comes to content development so that they can start seeing results as quickly as possible.  On the same hand, it is also my responsibility to make sure they aren't practicing what search engines call "Black Hat Techniques" to try and "trick" them, thinking they are helping their chances of their corporate blog rank higher.

"Black Hat Techniques" are designed to trick search engines and are extremely bad in blogging etiquette as well as, they can have disastrous results on your blog site. The search engine can deem you a spam site and remove your indexing from their system - ultimately meaning, that they will never list your site in the organic results, regardless of your efforts.

I have listed some of the worst "Black Hat Techniques" currently out there below.

  • Link Farms: A group of Web sites is created for the primary purpose of delivering a high number of links to a given Web site.
  • Automated Content Generation/Duplication: To get search engine spiders to index more pages from them, some sites auto-generate content or scrape Web content from other sites.
  • Keyword Stuffing: This involves over-populating certain portions of a Web page with repeated occurrences of a given keyword.



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A week or so ago, I had a chance to meet up with some personal bloggers, and one of the questions that arose from that gathering was whether blogging as we know it would be around in five years. The basis for the question was the rise of simplified rich media creation and the development of semantic technology that makes locating the media more feasible.

I thought about this for a while. I've been reading blogs for around eight years. I've contributed content both as an author and as a commenter for about six of them. I've read a lot of blogs... personal, professional, and corporate. Rich media has a seductive lure, but I don't think it's for everyone.

Creation of video and audio content is certainly easier and cheaper to do than it was four or five years ago. Free or inexpensive video editing software, Adobe Flash's support for streaming video, and the ease of uploading content on sites like YouTube have created a boom in this area. Indeed, just about anyone with enough desire to be seen has put a clip or two on that site.

The downside to rich media is that if you want to stand out, the quality bar gets raised several notches higher. In the business world, minimally edited output from a camcorder or a webcam won't do it. You're going to have to look good, or at least have good presentation graphics, for people to not only push the Play button, but also stick with the clip all the way through. You're probably going to have to have an expert at the helm.

Contrast this with how corporate blogging works with Compendium's hosted service. Employees across your organization contribute, so you can harness the creative energies of many, not just a few. You get to retain content control through an approval process. And you can always add rich media, when it makes sense, by embedding an object in the post's HTML.

Blogs are also search engine friendly. Even with semantic aids that are becoming increasingly available for rich media, the added overhead of tagging and annotating media imposes an added burden that may not always be met consistently by your organization. Compendium's blog pages use a structure that is rich in semantic detail, aiding search engines in focusing upon the most relevant parts of your content.

Finally, blogs are reader friendly. Information overload is an undisputed problem we all have to deal with. To deal with it effectively, people have to train themselves to filter through the deluge for relevant bits and pieces. You can do this easily with a blog post. It is less possible with podcasts and video. When someone is in a hurry to find something, which do you think will help the prospective customer not only find you, but also learn whether you are going to meet their needs?

Compendium is helping to shape the future of corporate blogging, both on the consumption side, with people and search engine friendly content presentation, and on the creation side, with tools that make the blogging experience more enjoyable to the author and accountable toward ROI.

When you take all of this into account, corporate blogging is definitely in it for the long haul.  We'll be glad to help you along the way.




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Traveling amongst your favorite sites and blogs can take quite a bit of time each day.  Thankfully, modern browsers have RSS subscription capabilities built right in.  If you're using Microsoft Office 2007, it's easy to subscribe to your favorite corporate blogs.  Utilizing Google's Blogsearch, you can even subscribe to your keywords or key phrases in searches of blogs on the Internet.

If you're using Outlook 2007, the first step is to set the default program options in IE7 or Firefox to open RSS feeds with Outlook rather than the browser or other program.  Open Tools > Options and select the Applications tab.  Scroll to Web Feed and select other for the program and navigate to Outlook.exe (Usually C:Program FilesMicrosoft OfficeOffice12Outlook.exe)

Firefox RSS to Outlook
Now you can easily subscribe to RSS simply by clicking the orange RSS button viewable in the Address Bar:


You'll then be presented with a subscription option in Outlook:
RSS Feed to Outlook 2007

Now, when those sites publish their content, I am instantly updated within Outlook and need not navigate back to the website.  One downer with Outlook, though, is that it won't play audio nor video in an RSS feed like Google Reader does.  I hope Microsoft expands the flexibility of Outlook in the future to support those features.



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Old emails make great blog content - we say this often, but how have we proven it?  I was going to turn one newsletter into one blog post, but after looking at it, it looks like there is room to turn a lot of these articles into quick blog posts for your business blog

Here is a link to the original newsletter for your reference.  Let's start with one of the small blurbs here (note that this blurb actually comes and links to Chris's blog, talk about a program that feeds itself!).

email to blog content
















Now let's make a quick blog post off of this.

Title: "Harsh Reality Of Building A Community"

Post:  Recently Chris was talking about the misconception in the marketing world that an organization or business being able to truly create a community with their corporate blog and with some support from eMarketer, he makes a great case that the bottom line is that even with the most 'interactive' and 'community based' blogs --- most traffic comes from search, not repeat visitors. 

These new eMarketer studies make it cleared than ever that the real opportunity for business blogging is to use it as a great SEO tool that is more engaging than a typical landing page or website because of the real, human content within.  So stop measuring your blogging success on comments and RSS subscriptions and start measuring traffic and conversions!

Wow!  That was easy, quick and I didn't spend more than 5 minutes writing it!  I bet everyone within a company could have a different take on the same topic --- so it's not limited to just one person posting up the newsletter, it's taking a snippet and putting your own view and spin on it!  Let's see how many posts I can get out of this newsletter (without being too annoying!).




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When folks are blogging for business, many of them are excited and watch over their analytics application.  They post their first few blog posts and then send out the company wide-newsletter to announce the new blog to their 200 employees!  The horns blare and everyone in the company clicks through to see it.

The blogger comes returns the next day, checks their analytics, and they see this incredible spike in traffic!  Woohoo! Corporate blogging really does work, we have 200 visitors already!  Amazing stuff!

Not so amazing.  Those visitors weren't from Search Engines, they were your staff checking out the new company blog!  Booooo!

In the first phase of your implementation and in setting up your Analytics application, be sure to exclude traffic from your own company.  With Google Analytics, this is quite simple:
  1. Edit your analytics settings and you'll find a Filter section:
  2. Add a filter for your company's IP address or addresses.  The syntax is a little funky because Google allows for regular expressions (which are cool).  If you have a single IP address, simply enter it with a slash before each dot:
    Google Analytics - Add IP Address FIlter
Voila!  Now you won't be disappointed when your number of hits drops off after your first blog posts, and you can make sure that you're monitoring the traffic that matters - from outside your own company!






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Take a look at the picture below.....Recognize what you see?  It is a heat map  that reveals where searchers are clicking when results are returned to them in a search query.   You can probably relate to this image, as it is highly likely that it mimics your own behavior.... 





Now ask yourself the following questions -

  • Where would you want your company's site to show?
  • If you were ranking in the first 5 spots, would you erase your PPC (Pay Per Click) campaign and save your marketing budget hundreds or even thousands of dollars?
  • How about in the top 10 spots?
  • Now what if you were ranking in the top 10 on mulitple keywords?


These are all questions we at Compendium Blogware answer on a daily basis, because it's what we do.  We provide a solution to companies marketing strategy via a Corporate Blog.  Our platform utilizies the way search engines work in order to maximize your efforts and provide huge return on both ROI and conversions.

The secret sauce behind it all?  Actually, it's no secret at all - Content Development.  Remember that frequent and relevant content on a regular basis is what drives traffic and therefore results to your site. 





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I just got off the phone with a prospect who is an Online Marketing Manager for a large e-retail company.  She recently read a few of our whitepapers and attended our last webinar about making your business blog profitable.  I asked what her thoughts were on what she's learned about our blog software. Her response was "I thought I knew what blogging was all about, but I really had no idea."  My ears perked up because this is exactly what I struggle with every day... challenging people to rethink blogging.  I talk to different companies that know they should be blogging, but don't really know why or understand the quantifiable benefits of a corporate blogging solution.  More than anything, a company blog can and should be an effective online acquisition and lead generation tool.  Our blog software automatically organizes blog content in such a way that makes it easy for search engines to find you. Whether searching on Google is step #1 of someone's buying decision or step #5, they ARE searching online at some point.  A blog can not only compliment your website, but will often outperform your website from a search perspective if done correctly.



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Well, I would imagine that most of you reading this post are currently in the middle of figuring out how a corporate blog is going to help your company in 2009 with all of your new social media initiatives. Search no further, as the answers are all around you.

I daily talk to Marketing Directors who are researching corporate blogging software to gather more information on how the blog can help them create community to drive business. If you take anything from this post remember this. People can only JOIN your community if they can GET to your community. As a company you should let your blog work for both. You must be found for people to participate in interacting with you. So, your first order of priority with your blog is making sure to blog for search engine optimization. If you can leverage a blog to allow you to live at the top of the organic search rankings the community aspect will follow.

The benefits of blogging can trump many other types of on-line strategies because of their ability to aid a company with all of their main initiatives at once. We need to win search...done. We need to relate to customers on a personal level....done. We need to create community....done. We need to grow our search traffic.....done. We need to drive our bottom line...done. We need an affordable on-line marketing solution...DONE. All can be accomplished if the blogging architecture is correct.

Don't fear the blog, embrace it. Stop researching, stop worrying, stop thinking about "I hope this works". Embrace a blogging strategy and the desired results will follow. It is time to get to work on your business, it is time to concentrate on return..it is time to blog.




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Blogging or Corporate Blogging ROI based on PPC

I used this slide @ Blogworld last month to discuss some ROI measurements for justifying investment in Corporate Blogging.  I exploited my daughter Polly because she was the first person I ever gave this assignment to.   Mind you, she is now 12, but I was pleased to learn last year that they now teach 6th graders Excel.

The assignment was to take all the keyword traffic generated through a blogging program and assign a cost per click based on dividing the total number of clicks by the total monthly cost of the blogs.   Then simply compare that keyword traffic to what it would cost in Pay Per Click and calculate the difference.   

In the case above the total monthly blog cost was $2,500 for about 100 Compended blogs.   That same traffic through PPC would have cost almost $42,000!  This is a great example of the clear&tangible value of widespread corporate blogs.   I've never seen this excercise do worse than a 5x blog benefit.

Try it yourself, if Polly can do it, so can you.   Meausrment is a blogging best practice
 



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Compendium has not simply designed our user administration interface with simplicity, we've extended that simplicity out to our standard template.  During the sales and implementation cycles, we're often asked to mimic a complex web design, or customize the interface with lots of 'stuff' per other Blog CMS platforms.

We push back... hard.

The templating system we utilize is open and 100% CSS driven so that anything is possible.  The problem is that anything is not the thing that will drive results to your business.

The value of blogging is simple from an SEO standpoint:
  1. People search.
  2. Search engines provide the relevant answer.
  3. People read the answer.
  4. Some people engage further.
There are quite a few articles and a couple of books on maximizing conversion rates and landing page optimization.  All of them agree:
  • Show the relevant content that people were looking for.
  • Provide a compelling call to action for the person to engage your business future.
Sidebar widgets and gadgets and other information are diversions from the task at hand.  They clog the interface, divert attention from the answer, and confuse the person's next step.

Here's an example from fellow blogger, John Chow:
John Chow
John's page has no less than 50 calls to action (text and image ads) on it.  Why?  John's page is not a corporate blog, it's a blog to make money off of corporate sponsorships and advertising revenue.  Other than to buy ad space, the purpose of the site is to make money from folks hitting ads. 

The way to ensure this happens is to place ads everywhere you can find real estate.  It's a great blog and it works at driving advertising revenue to John.  John also does NOT rely on search engine traffic for acquisition.  In fact, I believe Google dropped him from the index a while ago.

Here's an example from Compendium Blogware's Business Blog:
Compendium Blogware Call to Action
Our focus is not that of a content management system nor of the off the shelf blogging software.  We designed our system + our standard template + our call to action strategy to drive business results from search back to your company.  It’s a proven force already in the industry.  Extraneous features are a diversion and will significantly reduce the conversion rates of those people who land on your blog.

We absolutely want to cross-promote your site – where you can have all of the gadgets and widgets you'd like (and hopefully information in a neatly organized, easy to find, and attractive interface).  However, on your blog, it’s going to hurt your investment. 

A minimalist approach is the best approach – with distinctive call to action(s) that leave nothing to the imagination for organic searchers who land there.  I would add that we’ve proven this methodology by drinking our own Kool Aid!

Additional Resources on Optimized Landing Pages and Maximizing Conversions:

Books on the Topic:



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Along with Seth, I'm a fan of SEOMoz as well.   In this video, Rand talks a little about keyword research and how to apply it to a traditional website.   Of course He's not talking about Compendium Blogware, but basically take everything he's saying and know that it will work way better using the corporate blogging software from Compendium.


SEOmoz Whiteboard Friday - Implementing Keyword Research from Scott Willoughby on Vimeo.



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The saying "There's no such thing as bad press" is particularly true for Wired Magazine's blog post: Twitter, Flickr, Facebook make Blogs Look So 2004

The post begins:

Thinking about launching your own blog? Here's some friendly advice: Don't. And if you've already got one, pull the plug.

I debated back and forth whether or not to write something but, alas, I couldn't refrain. So, if the point of such a post is to get blogging evangelists roughed up... it's working.

How silly IS this notion... blogging particularly blogging for business has yet to even scratch the surface. To illustrate further check out a recent post by corporate blogging expert, Debbie Weil: Corporate Blogs are Within 2 years of Mainstream Adoption.

The fact of the matter is there are two kinds of blogging, in my opinion:

1. Citizen journalism - individual bloggers generating content focused around hobbies, interests and causes.

2. Corporate blogging - businesses who are blogging to generate demand, humanize their marketing and get found on the web.

To say that Compendium should shut off our blog right now would mean I would have to give up thousands of organic search visits/month, over 100 leads and ultimately new business. Wired Magazine... I'm not willing to give that up right now :)

But, I'll turn the question you... am I overreacting? Do they have a point that the marketplace has become over saturated with irrelevant blogs?
 



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The economy is bad, we are ALL aware of this; but this article just had me almost laughing today from CNN.com; my favorite quote is "It's scary how many Americans admit they are scared..."

Some guy is scared because Americans are scared?  Hmm...nothing like perpetuating the fear factor.

So recently --- it seems as if we have had more prospects saying that they are going to wait and see what happens with the economy before moving forward with a blogging solution.  It is definitely a legitimate concern, we all wish we had a little more liquidity and more savings at this time in the economy. 

However, one of the best thoughts around this came out in a meeting that Chris and I were in late last week --- you can't grow a business by cutting costs (or something along those lines..).  So while we are always about using your budgets as effectively as possible -- it's time to market smarter, not time to stop marketing and stop growing.  Someone always gets rich on the downturns; why not let it be you?  Now is the time to gain market sure, increase customer bases and grow your business!  A corporate blogging strategy focused on winning organic search is one cost effective way for you to do just that.




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One of the best aspects of my job is the interactions and relationships I have the opportunity to build with Compendium clients.  It makes the moments that much sweeter when we get to celebrate successes together, as well as, "Makes Momma Proud!"

Recently, during a conversation with Chuck Gose at MediaTile, I had the chance to praise his ongoing efforts with the MediaTile blog and what a FANTASTIC job he as done utilizing social media to promote and drive traffic to his blog.


Here are some of the ways he accomplishes this:

  • Utilizing the ShareThis application on his blog network.  This allows his readers to "digg", "tweet", post, email, etc his blog posts.  Thus the readers are able to virally spread the word about his blog.  In essence doing his marketing for him!
  • Chuck has an account on Facebook, that he reguarly posts his post to for his social network on this site to be aware.  As well as, he frequently comments in his status about his latest blog post. 
  • Chuck has also put a link on to his blog in his LinkedIn profile.

These are just a few ways that Chuck has been able to increase visiblity to his blog, drive traffic, therefore increasing his number of visitors and ultimately increasing his odds of converting readers to customers.  Social media is a great marketing tool, and blogs are just one peice of the puzzle, when you add them all together you have a knock out marketing strategy.

For more information on how to make your corporate blog work to your advantage, contact your Client Success Manager and I'm sure they would be more than willing to talk to you about all the options out there!!






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This is your last chance to sign up for our new Webinar: How to Profit from Business Blogs featuring corporate blogging experts, Debbie Weil and Chris Baggott.

The Webinar begins in 30 minutes. But there's still time to register. Sign up here.

Can't make the Webinar but still interested in the topic, go ahead and register and we'll be sure to send you the on demand replay. It will hit your inbox later this week.



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In keeping with the blogging-about-clients theme, I wanted to write another post about a client.  Instead of highlighting one of my own though, I will focus on one of my colleagues clients- MediaTile.  MediaTile is a great client for me to blog about because they are doing an awesome job following our blogging best practices.  

What’s so great about the MediaTile Blog:

  • Four Words: 1 Blogger, 14 Posts-  MediaTile only has one blogger and yet has managed to get 14 posts up in the past 30 days.  And no, blogging is not his full time job.  It is possible to get two posts up per week and still have time for all of your other obligations.  Just ask Chuck!
  • Lots of Links- Every post has lots of links in it- and not just links back to the MediaTile Website, they also include links out to other websites.  This helps provide their readers with resources and helps with their search engine ranking.
  • Videos and Pictures-  MediaTile has done a great job of incorporating pictures and videos all throughout their blog.  What’s great is not only are most of their pictures relevant to the blog they are also funny.  This is a great way to engage readers and draw them deeper into their content!

Please take some time to visit the MediaTile Blog to see how all these best practices come together!  They truly are getting the full use out of Compendium's blogging software. 



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