
Meantime, I saw a great post by Gord Hotchkiss yesterday. Gord tells us that most search has nothing to do with Brand and in fact people search hoping for an alternative. If the Brand doesn't show up in the top results, it's probably a lost opportunity:
"When I use a search engine for consumer research, I'm thinking in terms of the specific thing I'm looking for, not a specific brand. Generally, when I start, I will not use a branded search term. I am building a consideration set. Yes, I likely have brands I have an affinity for, but I won't explicitly include them in my query. I'm looking for the search engine to provide me some alternatives to consider. Typically, searchers will look at four to five results before making their selection. These are usually the top sponsored, and the top two or three organic, results. This represents the prime and very limited "shelf space" of the search results page. If a brand appears that the consumer has an existing affinity for, the chances are good that the site will capture a click-through. If the brand doesn't appear, the company has likely lost the opportunity to connect with a consumer that will soon be ready to buy."
Well said Gord, and a great arguement for a widespread corporate blogging strategy focused on search. Blog Companies; meaning organizations that are focused on empowering many if not all of their employees to participate in a passionate, informed dialog about the company, it's products and soultuions will find great success in organic search accross a wide range of topics. The main point is to be human without being too commercial. Another quote from Gords post:
"....the act of searching is done with the left brain. It is a rational, logical interaction, not an emotional one. That's why text-based advertising does well, and graphic or rich media doesn't. We're intellectually engaged in a task, and we're looking for information that will help us succeed in accomplishing that task. We're not looking to be influenced by an emotionally charged message. In fact, we block anything that smacks of overt commercialism or looks like advertising out of our consideration."
This is why business blogging is so powerful. Well organized blog content will not only help you rank highly on the wide range of targeted terms, but blogging win's the engagement (called conversion in the business world) with not-too-commercial human content that talks about the thing I searched on. Learn more about Corporate Blogging Best Practices at Compendium Blogware.










Posted by: Tony on Friday, October 31, 2008
OK. I definitely see why to have a business blog, but the question is should that blog be directly on the business website, linked to the business website, or stand totally on its own as a separate entity. Also it is indicated in this article that graphics aren't valuable. Does that apply to travel websites also where photos etc. would seem to be useful? We use quite a few photos in our website www.beijingjourney.com . Wouldn't people be interested in seeing the places they are considering going to?
Posted by: Chris Baggott on Friday, October 31, 2008
Sorry Sorry Sorry If I EVER implied that images are not important. Images and Video are huge and are a great opportunity for your travel blogs not only for search but for engagement. As of the linking....yes link. But don't be misled by where your traffic is coming from. Many people think of a blog as something that's part of a site....site-to-blog. What really happens is blogs-to-site. The more blogs, the more traffic. What you do with that traffic from a conversion standpoint is the big opportunity to think about. Understand that your blogs are the tip of the spear from a customer engagement standpoint. Use them to be found by searchers, engaged by content and then converted to whatever the next step in your sales process is. Make sense?
Posted by: Tony on Saturday, November 8, 2008
Thanks! I see we were thinking of it exactly backwards.We saw it that people would be looking for a travel company, find our site, and then read the more conversational style of our blog. Makes good sense the other way around....engagement is important.