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People want Stories not Advertisements

Tuesday, March 24, 2009 by Chris Baggott

 
Seth Godin has a great line about websites being for facts and figures and business blogs being for stories.   The question I run into all the time is "Why do I want to write stories"   

To that I can now turn to the above graph and a great new joint study from Opinion Research and Adfusion.    The milestone finding from this report is that people prefer,  and are highly engaged with, stories that include product information more than any other online tactic.   We talk a lot about the failure of advertising here in this blog, 2009 is bringing a huge body of evidence that supports what we all knew to be true:  You can't interrupt your way to marketing success...you can only engage your way to success.

This gives us tremendous support for the core ideas behind why business blogging is your greatest customer acquisition strategy. 

First thing is that search is the key tactic that people use when they have a problem they are trying to solve.  Search is about intent...there is never going to be a better opportunity for marketers than when a prospect actually articulates a problem that you can solve with your product or service.  Corporate Blogging is first and foremost an organic search tactic.

After search, the goal is engagement.  What this study articulates so completely is that prospects prefer to engage with stories above all other forms of online advertising.  Widespread employee blogging, as well as soliciting blog content from your existing customers gives you a virtually unlimited palate to tell lots and lots of great stories about what you do, how you do it, how it makes the lives of your customers better.   These stories build engagement and it's that engagement that leads to conversions  
 
 


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Comments for People want Stories not Advertisements

Wednesday, March 25, 2009 by Rodger Johnson:
Chip and Dan Heath in "Made to Stick" have been telling us this for awhile. And I could name nearly a hundred others throughout history who have said the same -- that liberal arts degree is coming in handy after all. Unfortunately, not everyone is a skilled storyteller. It takes a certain knack with words to engage. That's why it's important for companies to hire trained journalists (PR professionals) that understand dynamic storytelling. Companies will see better results when stories are told well. That's not to say the study here is any less valid. In fact, just as you say, it give weight to what others have been preaching all along. What do you think?
Wednesday, April 29, 2009 by Ernest Rando:
I think this is so true. I have always found it helpful to include links in my blog posts that give the reader relevant avenues to research the content that I am blogging about in my stories as well if it fits. Hope you don't mind me sending a link out on twitter about this post! www.twitter.com/lotusdog
Wednesday, April 29, 2009 by Danielle Vallee:
I have been convinced from early on that information sharing is the way to go and is more efficient than traditional straight advertising, just as pressure selling is out and advice/counseling sales are in... http://www.whzventures.com

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