"Google forced to use humans to support Nexus One" was the headline that caught my eye over my morning bowl of oatmeal.
Google has worked really hard to provide a strong communication link between people. They're the place we all go to find the answers to our questions. They really honed in on this feature in their commercial that played in the Superbowl:
As they strive to enter the Smart Phone market, they've been hit with a harsh reality. People like to talk to people. I think it's funny that we can work so hard to make our communication so efficient, that we never have to talk to anyone.
Google has placed a lot of resources that educate people on the phone. But at the end of the day I want to talk to someone who can relate to me, that has had a similar experience, and can offer sound advice.
At Compendium, we place a lot of attention on "humanizing our market". By having a blogging platform that allows our employees to share their knowledge with the world, we ensure that when people find us the connection is not limited to 0's and 1's.
Google has worked really hard to provide a strong communication link between people. They're the place we all go to find the answers to our questions. They really honed in on this feature in their commercial that played in the Superbowl:
As they strive to enter the Smart Phone market, they've been hit with a harsh reality. People like to talk to people. I think it's funny that we can work so hard to make our communication so efficient, that we never have to talk to anyone.
Google has placed a lot of resources that educate people on the phone. But at the end of the day I want to talk to someone who can relate to me, that has had a similar experience, and can offer sound advice.
At Compendium, we place a lot of attention on "humanizing our market". By having a blogging platform that allows our employees to share their knowledge with the world, we ensure that when people find us the connection is not limited to 0's and 1's.
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