I saw this video over on Debbie Weil's blog, and it apparently aired a couple weeks back on MSNBC.  They do a pretty good job highlighting the value of a "blogger-in-chief". 

I like that Bill Marriot handwrites his blog posts -- there's something nostalgic about that in a technology-driven world.  But at the same time, that can be limiting.  Relying on an extremely busy CEO, and someone to transcribe his notes, is a bit tedious.

Free up the employees to create content.  They're communicating everyday with potential customers on phone and email, why not a blog?