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You're not alone. This article, 25 Tips for Marketing Your Blog, made me think of how daunting business blogging can be for any kind of organization.

There are some good tips in this article, don't get me wrong.

It's just a lot to think about, and you're a busy person, right? I am a big fan of using subject matter experts (SMEs) as much as possible. I don't want to be an accounting pro or a legal pro -- I want to have a basic understanding and then pay and rely on people around me to help.

Okay, so you know where I'm heading with this:

  • Wouldn't it be great if you could do the same thing with a corporate blogging program?
  • Wouldn't it be wonderful to have a blogging partner who can worry about all the details so that you can focus on writing content for your company blogs?
  • Oh, and wouldn't it be great to use a blogging solution that lets you log in, type your content, and then the blogging software itself structures that content in a way that helps you get found in the search engines?
Well, stop the head explosion and accept that you don't have to know all the answers in order to get started. You just have to find the right partner, and by default, the right blogging tool.



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Another search engine?  Are we really in need?  Maybe if it is drastically better, maybe if it makes my life easier; but in general I am not sitting there wanting a new search engine, but I also have to assume that most marketers aren't sitting wanting for a corporate blogging tool --- it's my job to show them that they need one.  So has Cuil convinced me to switch from Google?  Not quite.  Although Cuil was founded by Google engineers and brags about the increased number of pages that are combed through and the ability to search the so called 'deep web'.  In addition, the search results look more like a magazine than a list, as traditional web searches do.  Not to mention the $33M in venture-capital money.

Interesting concept...but a bit confusing for my first try.  Also, was a bit surprised with the results of a few test searches.  Unfortunately, it looks like this evening that their servers were a bit overloaded and I wasn't able to get results for a few terms.  I like the innovation, pushing every search engine to be better and better.  However, this doesn't seem game changing for Compendium because at the end of the day --- a search engine's success will always be based on its ability to serve up the most relevant results based on the search terms in the quickest and most user friendly way.

What does this mean to our business?  Not much --- we measure some of our client's  success with Google and benchmark search standings there as well; but the topically driven corporate blogs that are created from the Compendium system are search engine neutral.



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We focus on a wide variety of marketing tactics surrounding our blog writing software. In a recent article by Lee Oden, he goes on to discuss each one of his secrets to blogging for search engine optimization. I do have to disagree with his second point where he names his favorite blogging platforms.  This is probably due to the fact that this author is not familiar with our better blogging software.

One of the major differences between Compendium and our "competitors" is that we walk you through each one of these 25 marketing initiatives.  Where as, the other blogging tools allow you to set up a blog and then leave you to figure it out on your own, we hold your hand through the entire process.  Our client success team is trained to get your blog off the ground and have you ranking on keywords as soon as you possibly can. 




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Dennis O'Reilly is writing about upgrading browsers in his Workers' Edge blog over at CNET News.com.  Quoting from the post we read (emphasis mine):
According to Net Applications, IE 6 accounted for more than 26 percent of the browser market in June 2008, while IE 7 was used by over 46 percent of all people on the Web. If your PC runs Windows 2000 or an earlier version of the OS, you can't upgrade to version 7 of IE. Unless your boss insists that you use the older version of the browser on XP or Vista, you've got no excuse for not upgrading to the safer IE 7.
As a blog company, browser market share is something we keep an eye on because it helps shape our testing policy.  We have to make sure that both our blogging features work properly on supported browsers and that blog pages look right on them.  We choose which browsers are supported based on market share.

I second O'Reilly's upgrading advice because not only will you get a more secure browser by leaving IE 6 behind, you will have a better web experience because IE 7 is much better at complying with web standards.



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Many of you may have noticed the announcement last week regarding ICANN dramitically increasing the suffixes available for domain names.   Here is a blurb from the New York Times:

According to new rules unanimously passed by the Internet Corporation for Assigned Names and Numbers, or Icann, at its meeting here, any company, organization or country will soon be able to apply for a new Web address extension, called a top-level domain.

That could smooth the way for Web addresses that end in city names, brands and generic words. It could also sow confusion in the minds of Web users, create a host of new ways to exploit the Web addressing system and start a wave of legal skirmishes over applications to register trademarks — .coke, for example.

Uggh!  What a mess this makes for normal businesses & organizations.  People are already having a tough time keeping track of your web address.  By adding basically an unlimited number of  .anything  branding by domain becomes just about impossible. 

If anything is going to drive people even more into the arms of the search engines, it's going to be this.

What are you going to do? 

Incorporate blog management software company wide.  The biggest benefit of enterprise or business blogging is Search engine optimization.   The more people you have blogging, the more relevant content gets created, and the more likely you are to be found accross a lots of keywords.  

Forget people remembering your domain...focus on getting found by using corporate blog tools.



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I recently have been on a vacation with my family to beautiful Destin FL. Sun, sand, and surf were the main intention but even still I couldn't stop thinking about blogging. I figured it made sense to talk about it in relation to our recent road trip.

When looking for things that you aren't familiar with the first thing you need to do is get directions. I know they helped us find our destination successfully and they can do the same for you and your business when navigating the internet.

Jefferson Graham with USA today recently sat down with Matt Cutts, engineer with Google and active blogger, and discussed achieving visibility in Google's organic search rankings and surprise, surprise his advice was to start a business blog for your company.

He outlined 5 easy tips on how to optimize your site:

1. Spotlight your search term on the page
2. Fill in your tags
3.Get other sites to link back to you
4. Register for free tools
5.CREATE A BLOG AND POST OFTEN


Or, if time is limited for you and those in your company like most of our clients, you can skip 1-4 by letting Compendium do this lifting for you on the back end. We have created our blogging software with organizations in mind for the goal of SEO and customer acquisition while at the same time cutting your 5 tips for optimization down to one, create a blog and post often. Easy as that!

If you have been exploring blog tools to allow your company to be found I suggest letting us provide the road map for your customers. It will free up your time to allow you to do what you do best...tell people about your business.






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Trade publication eWeek ran a story on Friday about Google promoting it's App Engine as a workflow tool to bring web designers and developers together.  The most interesting part of the story was a collection of remarks by Lindsey Simon, a UX software engineer, and John Skidgel, a web designer, both who work at Google.

Both Simon and Skidgel articulated the need for a close working relationship between engineer and designers.  So close, in fact, that Simon said it should be almost spousal.  Both roles needed to have a respect for each other's strengths and enough knowledge about the other's job to communicate effectively.

Taking the spousal analogy a step further, Skidgel and Simon described what  hypothetical personal ads might say.  Simon's designer ad read:
"Seeking an unpretentious, scrappy, well-rounded interaction and visual designer." The qualities listed as being sought after were, "Takes criticism without a hissy fit, willing to entertain rants about back-end/front-end code, knows Photoshop kung fu and not afraid of code."
Skidgel's ad for a UX engineer read:



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I was watching Fox59 Morning News today, and saw a commercial for the new Honda Pilot. 

It was a few guys talking about the new Pilot and it's features.  The commercial ended with one of the men saying "I heard about it on a blog".

I like to see this because it shows that blogs are becoming more of a mainstream word used in conversation.  People have been blogging for a few years now, but the word "blog" can sometimes bring negative connotations, or just confusion on what a blog really is, let alone how you can blog for your business. 

The less people think of a "blog" as only reserved for the tech-savvy elite, the more they will see how it can apply to business.

If you want to rethink blogging, and how it can be a tool for a business to drive new customers, take Chis Baggott's Blogging Challenge.





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Over the past couple of weeks I have been involved in a lot of conversations about one of the coolest features of the blog; the ability to engage in conversation in more of a human to human setting.

It is always interesting to think about the way in which you conduct your research process when looking for information,or reviews of products you are looking to buy. Over the years this process has evolved as the ability to buy online has become much more secure and convenient. Being a 30 year old guy my search always starts online. I find the most relevant sources of information (usually blogs by other people that already own the item I am looking at) and I read many posts, good and bad, to get a general feel of the publics opinion on this item. Once armed with the culture and feeling around this item I am off to the store to  talk specs and  technical jargon with the guy on the sales floor.

BUT, WHAT IF...JUST WHAT IF...I could actually achieve that same sense of comfort I now find in the store, online utilizing a corporate blog? The answer to that is simple......my path to purchase is much easier and I am a happy shopper who will probably be back to buy more in the future.

Before I was visiting two places, the internet and the store, before making my purchase. But lets think about how simple,and efficient my process could be if I could engage in a business blog where the customers had a presence as well as the guy on the sales floor so I could find all of the information I need to feel comfortable making a purchase in one spot. I would imagine the next time I needed to buy I would have a good idea of where to start looking.

In short the benefits of corporate blogging tools will definitely not only bring value through SEO but also through the idea of humanized marketing for conversion. People want to buy from other people and they want to talk to other people to feel comfortable with their buying decisions why wouldn't an enterprise want to provide their customers that opportunity at the point that is closest to the point of purchase. Makes sense right?



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Now more than ever small businesses are able to compete with larger organizations.  It is all about being found on the web.  The easiest way to be found on the first page of Google is by creating a blog.  A blog can help a business in a number of ways:

  • Blog software is easy to use. Simply write your thoughts, link to resources, and publish to your blog, all at the push of a few buttons. Blog software companies such as Compendium all offer easy blogging tools to get started.
  • Blogging is a low-cost alternative to having a web presence. For small business owners without the time to learn web html or the money to hire a designer/developer, blogging offers an inexpensive method to get your company's name out on the Internet.
  • Updating the weblog is a much quicker process than contacting a web designer with changes or doing the coding and uploading yourself.
  • Business blogs provide your small business with a chance to share your expertise and knowledge with a larger audience. A powerful benefit for consultants and knowledge workers.
This article by Darrell Zahorsky offers an insightful look into the world of blogging.  Whether you are in a company of 5 or 500, everyone stands on equal ground when it comes to the Internet.



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Compendium TeamThis question just came up during a webinar that Chris Baggott hosted today (5 Compelling Reasons SMB's Should Blog. Slides coming soon), and I couldn't resist responding to it myself.

So here is the question: Is allowing your employees to blog at work a bad use of their time?

Well, yes and no. (You thought I was going to give a firm no, but hear me out). Let me give you two scenarios to demonstrate the different ways this can play out.

Scenario A: Your employees are using the blogging platform of their choice (one geared toward citizen journalism like Wordpress or TypePad or whatever their heart desires). There is no consistency. The employees write about whatever they want. There is no administrator to review content before it is published.

Do I think this is a good use of time? No way. And you shouldn't either. Now how about this example...

Scenario B: Your employees are all using the same blogging tool (like Compendium). They understand that their content is the driving force behind the company's ability to acquire leads and customers through the search engines. The employees are encouraged to write about topics that are relevant to their position within the company, but can still add their personal touches and keep a genuine voice. An administrator can review the content before it's published

So do I think this kind of business blogging is worth the time? You bet.
With the right blogging software, end goals, and focus that you provide to those who will be writing the content, Scenario A can easily turn into Scenario B, which is hugely beneficial to every kind of organization.

And yes, the picture above are some of Compendium's favorite bloggers.



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One of the greatest benefits of our software is the keyword blogs that we provide.  We work with  you and our SEO experts to determine how people are searching for your company on the web.  We come up with a list of keywords that you then blog about.  Ultimately, the goal is ranking on the first page of Google.

In a recent article written by PJ Fusco she explains that:

"Content optimization remains an important focus of any SEO (define) campaign. Because you're probably adding content to your site or blog constantly, there are always new opportunities to improve overall visibility on search engines. But to be found for the right words on any site, you must undergo regular, extensive keyword research."

Compendium is using a tool that no other blog platform is utilizing.  In our software we provide what we call a "keyword cloud" or "tag cloud".  This is a list of all of the keywords your organization wants you to be blogging about to win SEO.  Our tool will tell you which keywords you should be writing more content about based on the font size in the cloud.  The larger the font, the more it has been blogged about.  The smaller the font, the less postings appear under the category letting the blogger know what they should be writing about. 

This is just another advantage to using Compendium versus any other software blogging platform out there.  Additionally, it is another reason why you should be blogging with us!




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The beauty of business blogging is that there are two important end-goals, each one satisfying a different (and important) objective.  I've noticed that when I talk to friends, prospects and even current customers, there seems to be two distinct types of people:  the people that see corporate blogging as a means to SEO and as a customer acquisition tool, and those that see blogs as a feel-good way to empower employees, give them a voice, and demonstrate that you value their input.

But guess what?  No matter which side of the fence you fall, the two have a cause and effect relationship.  I had a call with a friend yesterday who has a deep understanding of organic search optimization and it's importance.  His "ah-ha" moment wasn't when he say how Compendium's software helped clients win the organic search battle (that was clear to him in minutes), but rather the PR side of the coin. 

Paraphrasing his words, it was something to the effect of:

"Wow - this would give a company such a great PR campaign, showing that they care enough about their people to give them an outlet to express their thoughts and expertise.  If I were a Verizon or a large company like that, why wouldn't I do this?"

I obviously love to hear that, but he's right.  Why wouldn't a company implement a blogging strategy with the ability to manage and approve content?  And it's not just for the large enterprises that he used as an example.  The majority of our clients are SMB's (small to medium-sized businesses) who leverage even 5-6 employees to consistently create content about their industry, product and/or service.  (see Chris Baggott's post about Carmen Real Estate)

Whether you have 3,000+ employees, or an office with 10 people; you want to blog for SEO and conversion, or to strengthen employee relations, there's a solution for you through organizational blogging.



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I came across a blog called Voice out of the UK this morning that had a discussion about Business Blogging.  Typical of some of the comments that focused on adoption was this one:

Do people still see blogs are a indivudual activity instead of a ‘corporate business’ tool? Is that why business are slow to adopt?

I posted the following reply:

As the CEO of a software company that focuses only on the Corporate and Business Blogging market. I’d like to take a shot at addressing some of the above comments with regard to adoption.
One of the big reasons that business has not adopted blogging is that the tools are inadequate. The typical blogging software is designed for the individual “citizen journalist”, not actual businesses.
Some examples include control and compliance. Corporations have a responsibility and liability to control every syllable of content that appears to be associated with them. We see clients that want to have lot’s of employee and customer involvement but the solutions mentioned offer no method to manage approvals, edits, etc… Forrester cites ‘Fear’ (which means lack of control) as one of the main reasons corporations don’t blog.
Another huge reason has to do with ROI. If it can’t be measured many organizations find it difficult to justify investment in either time or financial resources.
Our clients measure ROI on Search Engine Optimization.  As a business software, Compendium includes an analytics package and integrates with other commercially available tools, so that the ROI of blogging becomes clear.
Additionally, most blogging software organizes content around Authors. This works for journalism, but not for SEO and not for Topic driven business need. Content needs to be organized around keywords based on what people are searching for to be a truly effective business asset.
Thanks for the post,
Chris Baggott
CEO/Co-founder
Compendium Blogware
http://www.compendiumblogware.com






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I recently journeyed to the orient for two weeks to teach English, eat spicy food, and realize the potential of this fine country.  This experience left me with something more than a new posse of 3rd grade friends and a stomach full of Tums; it gave me a first hand look at the rise of a superpower. 


The city in discussion is Shanghai.  Anyone from a professor to a contractor can highlight the technical points of how the urban development plan is going to unfold, but you will never truly understand it until you see the massive skyscrapers being built as if they were going out of style.  The best way I can represent this to someone who has not traveled there is through this website: Shanghai Urban Development Exhibit.  This caption from the exhibit is one of the most amazing city displays I have ever seen.  The true nature of what is happening is outlined by this floor display.  I could go on and rave for days about this exhibit, but I'll divert you to this site as a deeper reference. Professional TravelGuide.

How does this relate to blogging? Well, the exhibit itself has only indirect ties to blogging.  The direct relationship is in the promise of the exhibit.  Construction is already underway on achieving this dream, which is projected to account for almost 19 million inhabitants in the city; compare this to New York City's 8.25 million.  Furthermore, the need for businesses to advertise to all 19 million inhabitants will certainly increase proportionally to the population size.  How could a company in Shanghai or a company planning on being in Shanghai cope with this advertising need? Business owned blogs.

It is already too hard for individuals in countries such as China to maintain a personal blog due to the restrictions of the government.  The only way a company could utilize such a blog tool would be through a monitored and code-conforming administrative layer.  By meeting certain criteria for posts, a company can ensure that all content posted is pertinent and meets regulatory standards.

In a city such as Shanghai, it is important to establish a well known blog image and gain a significant market share before the initial boom.  Doing so would put that blog name in the mouths of almost 19 million people.  Ask any U.S citizen who uses the internet on a daily basis about which search engine they use and I guarantee that Google, Yahoo, or MSN are the top three choices.   The reason being? These companies have been around since the early years of the internet and maintain a prestigious brand image.  Model a business blog strategy off this example and that blog may become the front runner in the industry.

Some blogs that I found along the way in my research of China:

Shanghaiist
All Roads Lead to China
Technomic Asia

Check these sites out for more information on the developing nation.  You may be surprised at how fast this nation is growing.




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In reading a blog post today I came across this comment by a consultant in Vermont who focuses on Automotive SEO named Dan Durick.

"I get asked by local business people about how they should get more links, and I go into my spiel on blogging, creating useful content, link baiting, etc. Most of the time the response I get is "we don't have the time for that kind of stuff" followed by "we can't afford to pay you to do it".

What Dan's clients are missing is that there are some great strategies for any small  business marketer who thinks they don't have time to do blog writing.

The first thing for these Local Business Bloggers to understand is that it doesn't take a ton of content to be successful in your local market.  Try this:  Do a Google search for Office Relocation, Indianapolis.   The number one result is a blog from Carmen Commercial Real Estate.   This is a small five person firm that blogs infrequently (the post you land on is from October)   They title their blog pages with the keywords they are targeting and then add some content.  No big deal.

The most common misconception that business bloggers have is that they think that blog posts have to be really thoughtful...like they are going to have to spend hours crafting some deep insisght into the state of the Automotive Industry all the time.  This is just plain WRONG.   

Having an oil change special this week?  Blog.   Like the new Ford Focus in Teal Green?  Blog.   Hire a new salesperson? Blog.   Fire a lousy salesperson?  Blog  Too many SUV's in stock?  Blog.

My point is that in Corporate Blogging the Best Practice is to just talk about your day.  Talk about your business, your inventory, your customers, your likes and dislikes.....just don't over-think it.  

For you SEO's out there who focus on Small Business, help your clients target the right keywords, title their blogs with those keywords and teach them how to blog using those keywords and they will see how successful a simple blog strategy can be.

The second point I want to make is that all the content burden doesn't have to fall on the owner or president.    Look around, encourage your employees to blog or even your customers.   Use email marketing to solicit feedback (CONTENT) from your customers.

Your salespeople are trying to build their reputations and credibiltiy right?  Invite them to blog.  Now chances are they all won't, but even a couple of employees posting something every month or so can have a dramatic difference.  In my company we invite everyone to blog.  Our most prolific and insightful blogger is actually a software developer! 

And don't forget your customers.   Imagine if you sent an email out to everyone that experienced your service in the past week...anything from repairs to buying a car.   Tell them you have a blog and you would like to feature them in the next post...can they please write a paragraph or two and perhaps include a picture?   Say you send 10 emails a week, you don't think you would at least get one or two replies a month with stuff that's good enough to post?   

I live in the small town of Greenfield Indiana.  Do the search: Chambers Rosewood winery greenfield.  The top result should be a blog by Greenfield Liquors...the blogger is a customer who happens to like wine and wanted to participate.  She blogs at twice the rate of the business owner.

Advanced Business Blogging doesn't have to be that advanced.  Blog software is easy to use and affordable...but most importantly, business blogging is perhaps the most effective local search tactic available.




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My colleague Jenni and I just got back from the B2B conference in Orlando, FL and it did not disappoint. In addition to exhibiting Compendium at the show and meeting a lot of great prospects, the content of the conference 100% affirms what Compendium as an organizational blogging tool is all about! That being, blogging is no longer considered an experimental marketing tactic. In fact as Yuchun Lee, CEO of Unica and keynote speaker at the conference pointed out, marketers are turning to blogs and other viral forms of marketing as proven tactics to target key customers and prospects.  Hear that… blogging as a proven tactic.

So, how do blogs exactly target key customers and prospects? Easy, blogs are better tools to get your brand in front of your key customers and prospects.  Blogs return well in search. Search engines love the fact that blogs are content based (giving the robots lots of space to crawl), updated frequently and recently, and finally that blogs can have a very narrow focus making the content even more applicable for the searcher.

Therefore, one can assume that your blogs have a valid chance of reaching your audience before your website even does! If the blogs are going to be the first point of reference for potential prospects why not take advantage and use blogs as an acquisition tool. You can do so by experimenting with different calls to action that entice your prospects to “sign up for our online newsletter”, “join our mailing list”, “schedule a consultation”, etc. Capturing the data from your blogs return potential leads and a source to track your analytics and prove the ROI of blogging.

Before I close on the B2B conference I’d be remiss if I didn’t give a great big thanks to the speakers and the friends we met along the way. Exact Target friend Joel Book held a wonderful session on 7 Habits of Highly Effective Email Marketers (reminding me that Compendium is probably past due for an email deliverability audit!) And, new Compendium friend, Jamie Smith CEO of Engine Ready gave a wonderful session on analytics and how to link offline tactics to online advertising. Great new technology linking inbound calls to Web analytics, very cool stuff! Thanks for the great sessions, Joel and Jamie!



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Wall Street Journal

I am really excited about this one...check out this great article from the Wall Street Journal with an interview with Chris"Employee Blogging:  What's The Purpose". (Page B3 in the print version.

As much as the Internet has made information free and has "leveled the playing field" for small-medium businesses (through search, e-mail marketing, blogging, etc.); no one can deny the power of a publication like the Wall Street Journal...and we are glowing today with this great press coverage!

Although we had no doubt of the power of corporate blogging; this mainstream coverage brings to the light the fact that business (small and large) are curious about blogging, people want to blog for their business; but without the right blogging tools that were designed specifically for organizations and business they have not been able to properly implement a blogging strategy. 



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John Conroy of CMS Wire had a great summary of the 2008 Top Trends in Corporate Blogging we produced last week.

John did a fantastic job of summarizing the trends as we see them and did exactly the  right thing in making the following statement:

"2008 will be the breakout year for corporate blogging? Spaghetti-ish, high-volume, keyword-focused content is still the way to go? Employees encouraged to contribute to the corporate blog, under editorial supervision?"
"Plenty to ponder in all that. I’m so vehemently opposed to some of Baggott’s views, and so much in agreement with others, that there’s a 50/50 chance I’ll burst before I get to hit ‘Publish’."
My posted comment is below:

Thank you for getting this dialog started John.  In the short history of blogging there has been almost a 'snobbery' of what the right way to blog is.

What's right for citizen journalism however is rarely right for organizations.  The real challenge will be whether Corporations can take a tool like blogging and adopt what's right and good about it (as well as unbelievably effective) without corrupting it into just another spamming tool.


Corporations and Journalists (citizen or not) have different goals don't they?  Does that mean they can't use the same tools in different ways?  Blogging for Business is a lot different than blogging for opinion.   There really is a lack of Blogging Information out there for business.  What's the research?  What's your opinion?




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I was reminded during a talk the other day about one of the oldest sales tactics in the book.   Problem...Agitate...solution.   Explain the problem, agitate the audience to make the problem completely intolerable to them...and then finally (of course) offer the only reasonable solution...YOU.

The problem with this tactic is that it takes some time to lay out.  It's perfect for TV commercials, but really hard on paper or in traditional internet marketing.

Until Corporate blogging software that is.  What is one of the best aspects of Corporate Blogging?   Right!  Telling a story....or lot's of stories.

Easy to use blogging tools enable organizations to blog about stories that may be specific to all kinds of different problems and personas.

Take advantage of blogging tools and remember when you are writing:  Problem, Agitate & solution.

(hmmm.... I better start to practice what I'm preaching)



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