Although the Compendium blog software is very easy to use, many of our clients appreciate some sort of training just to learn all the in's and out's of the system. This is where I come in! I have been working to develop a training webinar for both users and administrators. So far I've compiled a PowerPoint, developed wording and even presented the webinar to our Client Success team and my parents. Everyone gave me a thumbs up!
However, the trust test came today. Early this afternoon I presented both the user and admin training webinars to a few clients who have just begun using our power blogging software.
I began with the user training session. I kicked off the webinar with an introduction and showed users how to complete the four-step set-up process. I then demonstrated how to create a sticky post and how to add pictures, hyperlinks and video. I also pointed out a few other little-known features of the Compendium software.
During the administrator session, I demonstrated how to add users and select target keywords. I then took the clients through the process of reviewing and approving/declining posts from their users as well as comments from readers. At the end of the webinar, I went over a few blogging best practices that admins should ensure their users follow.
Overall the trainings received awesome reviews! I am now working to develop a way to share these trainings with all of our clients. Watch for a link soon!
You can go ahead and mark your calendars now. The user trainings will take place Tuesdays at 2:00pm and Thursdays at 10:00am. Admin trainings will take place at 2:30pm on Tuesdays and at 10:30am on Thursdays. More details to come!
However, the trust test came today. Early this afternoon I presented both the user and admin training webinars to a few clients who have just begun using our power blogging software.
I began with the user training session. I kicked off the webinar with an introduction and showed users how to complete the four-step set-up process. I then demonstrated how to create a sticky post and how to add pictures, hyperlinks and video. I also pointed out a few other little-known features of the Compendium software.
During the administrator session, I demonstrated how to add users and select target keywords. I then took the clients through the process of reviewing and approving/declining posts from their users as well as comments from readers. At the end of the webinar, I went over a few blogging best practices that admins should ensure their users follow.
Overall the trainings received awesome reviews! I am now working to develop a way to share these trainings with all of our clients. Watch for a link soon!
You can go ahead and mark your calendars now. The user trainings will take place Tuesdays at 2:00pm and Thursdays at 10:00am. Admin trainings will take place at 2:30pm on Tuesdays and at 10:30am on Thursdays. More details to come!
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