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Destination CRM recognizes ExactTarget and their B2B blogging program

Monday, July 20, 2009 by Chris Baggott
I wanted to point out the great article that highlighted ExactTarget's use of Compendium Blogware.  ExactTarget leverages their corporate blogging not only for the typical thought leadership aspects (where they excel) but as a primary means to engage their employees and as a B2B lead generation tool.   Thanks to Jessica Tsai for a really educational piece.  Keep in mind also that ET uses Compendium to power hundreds of blogs.  This really is thought leadership and demand generation at it's finest.


A Blog Takes Aim at an Exact Target

With Compendium Blogware, email marketing software provider ExactTarget has turned its blog into a robust marketing strategy.

When ExactTarget began its corporate blog, the company started out using TypePad, the popular blogging software from Six Apart. At the time, only four people—the chief executive officer, two vice presidents, and a director—were regular contributors, But ExactTarget envisioned a greater role for its blog, and eventually looked to Compendium Blogware.

The software now organizes blogposts into “pages” based on content rather than author, explains Chris Baggott, Compendium’s cofounder and chief executive officer. What’s more, the title of each “page” matches a specific keyword phrase that improves search engine results. Since implementing Compendium in June 2008, ExactTarget’s keyword-focused blogs have increased blog traffic tenfold—and the number of unique visitors between mid-March and mid-April 2009 topped 8,000, according to Jeffrey K. Rohrs, ExactTarget’s vice president of marketing. The original quartet of corporate bloggers has expanded to more than 25 employees, and the designers, developers, and marketers involved have made the blog a place where, as Rohrs puts it, the “strategic and tactical, promotional and practical commingle.” And because bloggers write in their own styles, the blog matches real-world consumer phraseology. For instance, bloggers may use “email” or “e-mail,” which reflects searchers’ own inconsistencies.

Internally, the blog has generated a stronger corporate spirit as more employees get involved in creating relevant and useful content. “We’re actually seeing blogger-employees become more self-assured and assertive within the organization,” Rohrs says. In elevating these formerly “untapped voices,” he says, ExactTarget anticipates continued growth from a content and marketing perspective, with additional plans to enhance the look and feel of the blog and to bring in Web analytics to better mine the data.



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Comments for Destination CRM recognizes ExactTarget and their B2B blogging program

Monday, July 20, 2009 by Al:
Well, I think I was pretty self-assured and assertive already (sometimes to my own detriment!!), but I do like blogging using the Compendium platform. It works very well!

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