Blog Client Software

Health Blogging, Online Health Education

Thursday, November 5, 2009 by Jenni Edwards

I am admittedly an online hypochondriac; I feel as if the readily available medical information has resulted in many of us "self diagnosing" ourselves with a multitude of conditions and syndromes --- not to mention the amount of worry that results when you have a simple ailment and the Symptom Checker on WebMD lists a plethora of debilitating illnesses that could be the root cause of your headache, back ache or dizziness.

However, medical information is a positive powerful tool online as it educates the newly diagnosed, can provide a support group of sorts and allows for suffers to be aware of the newest treatments. One example that Compendium has of a client that is playing in this space of "Health Blogging" is Simplex Healthcare, better known as Diabetes Care Club. They are one of the leading suppliers of direct diabetes supplies and their blog has recently kicked off and provided some great information for diabetes patients.

So while we do focus on all companies on providing an ROI from their business blogging efforts, it's important to occasionally take a step back and look at the great resources that online health blogs and tools can provide at no cost and hopefully help someone through their own medical struggles.

Be smarter about how you market online

Thursday, November 5, 2009 by Brian Millis

Here is a great post from Seth Godin about online ad clicks. My favorite quote is:

"It's okay to make an ad that isn't easy to measure. If it works, that's enough."

Essentially, this is what every business blog post can be. What other form or online marketing allows you to tell your story from a very human level? As Seth says, the 84% of non-clickers online are looking to make a connection. So use the corporate blog as a way to build familiarity and attention.

This is why we have clients who enjoy over a 10% conversion rate on their Call to Action off of their blog page! People like to buy from people and a blog marketing strategy allows you to take advantage of this MAJORITY of searchers. The stats that Seth discusses in his post also point to why winning organic traffic is so much more valuable (in the majority of cases) than paid search.

Of course, we feel your blog SHOULD be optimized for clicks, but the human nature of a blog works much better for those 84% of non-clickers. Our corporate blogging software makes content creation easy and maximizes its visibility online. With Compendium, you can get in front of that majority of search and use good content to increase conversion.

Proof that brick and mortar purchases begin online.

Wednesday, November 4, 2009 by Megan Glover

Our refrigerator went kaputs last week. After debating whether to fix or toss we decided to purchase a new one.

So, into a cooler all of our food went and our appliance shopping began. But, before we even stepped foot into an appliance store, I searched. I knew I wanted, a stainless steel refrigerator no larger than 20.6 cu ft,and 33 inches wide. (Small spaces in a house built in 1938!) I also wanted a good deal.

My search returned some great qualified results and I was really pleased to see a Compendium client, HHGregg, among the contenders. HH Gregg is a home appliance store that uses our blogging software to target keyword in organic search.

After an hour or so of "window" shopping online we'd identified a handful of refrigerators we wanted to see in person. We jumped in the car, went to the store, and within 45 minutes we had our brand new refrigerator paid for and scheduled for delivery the next morning.

While it was painful to incur an unexpected cost of a new refrigerator, my buying experience (thanks to search) was absolutely not. I'm just one "real-life" example as to how consumers are using search engines to find solutions to their problems. As a marketer... please make sure you follow HHGregg's lead, and be the solution I find.

Exciting Product Release to Preview your Blog Post within Your Template

Wednesday, November 4, 2009 by Abby Brosmer

This morning, Compendium proudly released the ability to preview your blog post within your live blog template. Prior to today,when creating post as a user the options available were to save as a draft, submit my post to the administrator for moderation or preview the post in new window to ensure video worked properly.

Today, when a user selects preview post, they will now view their content as it would appear live on the web. A nice enhancement to our easy to use blogging software which allows users an extra reassurance that their content will represent the company well on the corporate blog.

As a member of the product support team, we are always working to request enhancements to the product that will enhance each users experience and provide the best blogging software to our clients.

If you have a suggestion, fill our the web form and we will add it to our product log for enhancements. Yes, these enhancements are prioritized by customer request, so every vote matters.

Pros and Cons of Compendium Substance Abuse Training 2K9

Wednesday, November 4, 2009 by mikey mioduski

When I first heard that Compendium employees were undergoing a mandatory Substance Abuse Training session, I was initially filled with rage. Maybe not rage. Maybe fury. No, fury's probably an exaggeration too. How about this, I was slightly distraught.

I was initially slightly distraught because I'm 26 years into my life. While today is the oldest I've ever been, tomorrow I will be one day closer to my late twenties, which is daringly close to what I call the point of no return. Sure I tested my limits in college, and grad school, but how am I supposed to know the effects of substance abuse on my professional life if I can't bring them to work with me?

Having said that, I believe in the power of optimism. My scotch glass is always half full, so I tried to keep an open and limber mind, and yesterday, when the nice woman from Management 2000 came and explained why Substance Abuse at the work place sucks, I really tried to give her the benefit of the doubt.

The training session changed my whole perspective. It turns out substance abuse at work is not cool at all. Plus, Compendium is growing like crazy. Our simple blogging software is helping tons of clients get found in organic search. In fact, we are doing such a good job that we won a very large grant. And part of keeping that grant means that we must abide by certain concessions, ie we can't be hammered all day at work.

So here's my list of Pros and Cons in regards to Compendium becoming a Drug and Alcohol free workplace. You will see that my initial rage / fury / distress can be quelled, because the pro's seem to outnumber the cons.

Cons:

no in house blogging for liquor incentives. ask Megan Manning who is our blogging czar... it works.
no more kegerator.
no more of Brian Graham's home brewed beer
no pregaming for the bus ride home

Pros:

no drunken sales calls to the clients that "got away."
turns out a lot of work related deaths are attributed to substance abuse. we will have none of that.
the elevators here are pretty old. not sure how substance abuse plays into that, but if you happened to be on crack or acid, and an elevator got stuck, your bruce willis-like instincts might betray you.
not everyone drinks alcohol, so these non drinkers wont feel left out of anything
kanye west
we get to keep that awesome grant. come on!
we get to make more field trips for any substance induced fun.
more fridge space for... food?
research indicates that that people have to make up for colleagues who abuse drugs and booze, and we have enough work to do as it is.
we don't want an *asterisk next to our name in the SAAS hall of fame as the best business blogging software, or best search marketing tool with aid of Captain Morgan, or heroin. no way. we did this the right way.
nobody really drank out of the kegerator anyway. can i take that home?

The pro's have it. Downtown Indy won't be the same, but overall it's a change for the best. And congrats again to Compendium for winning the grant, truly awesome news.

November Webinar: Finding Business Blogging Success, Real-Life Stories

Wednesday, November 4, 2009 by Jess Wehner

We have a webinar coming up this month that is sure to be interesting for clients and prospective clients alike.

If you are a current client, this will be a great time to learn about what some of Compendium's most successful customers are doing on their business blog, how they incorporate blogging best practices, and what success really means to them. Come see how you can make improvements to your current blog program.

If you are new to Compendium, come learn about how blogging for search can lead to an increase in traffic to your site, generate leads, and increase sales from people that have actually experienced these results.

As a snapshot, you'll hear from the following types of companies who blog for business:

eCommerce Gymnastics Apparel Company:

Over $100,000 closed business within a year, directly from blog traffic.
$10,000 in sales within the first two months of blogging with cheer uniform network.

SaaS Event Management and Web Survey Company:

500% increase in keyword reach, compared to the number of paid keywords targeted.
Receive over 50,000 keyword referrals each month.

Concrete and Services Company in Minneapolis:

Customer was searching for “spancrete”.
Found the company’s blog and called.
$3000 job complete within 48 hours of search.

Google Software Engineer Discusses Rankings

Wednesday, November 4, 2009 by Amber Mohling

What's the main focus of your company's blog marketing program and search marketing program?

Recently Matt Cutts, a Google Sofware Engineer, posted a youtube video disucssing ranking, and he challenged companies that they should be more focused on converting better instead of getting obsessed with ranking.

In the Client Success department at Compendium, we do focus a lot of time on helping our clients receive great search results on numerous keywords related to their business. However, we believe that the success of a blog program is looking at tangible ROI results, i.e. online leads developed and then ultimately conversion.

To learn more about the success of our clients' blog programs, check out some of their case studies by clicking here.

Success Stories are the Best Stories

Wednesday, November 4, 2009 by Meghan Manning

No matter what stage you're at with researching Compendium and deciding if we're the best solution for your search marketing strategy - client success stories are always a great way to get the inside story on a company! That's why our November Webinar is focused on just that...

We want you to hear about our clients and learn how Compendium has helped them to successfully achieve their blogging goals. During this informative Webinar, you'll learn:

Best Practices for ROI driven business blogging.
Real-life examples of successful blogging strategies.
How to set up a blogging strategy built for success.

Don't hesitate to register for this Webinar - there are only 250 spots available and they are filling up very quickly! Also, after you register, email Chris Baggott at chrisb@compendium.com to send him your questions for the Webinar.

We'll see you there!

Happy Birthday to ME!

Tuesday, November 3, 2009 by Allison Bowen

Today I officially feel old. Okay, okay, I know 23 is not very old... But STIL

L! 23 is one of those ages that I've always considered to be "old." And now here it is, already! Wow does time fly by!

One thing I know for sure is that birthday wishes today are nothing like they used to be. When I was a kid, I might have a few friends at school tell me happy birthday if they happened to remember the right day. I might even get a birthday cake on our class calendar with my name on it.

But at age 23 I can officially say that I've received the most birthday wishes I have ever received. Is this because I now have so many more friends? Well, maybe in part. However, the more likely scenario is that there are now so many more social media avenues in which friends can offer me well wishes. Facebook provides everyone with my exact birth date; meaning it's just after 4pm and I've already received 56 wall posts. One friend Twitters "Happy Birthday @alliebb44" and all the sudden all my Twitter followers are retweeting the sentiments. Times have certainly changed!

Is your company up to date with this new world of social media? One great place to start is with a corporate blog. With Compendium's easy to use blog software you can quickly and easily write a post that relates to your clients and gives them an insight to your company, which can in turn lead to search engine optimization and sales.

So why not give it a try? Give us a call here at Compendium today!

Don't Be Scared of Keywords

Monday, November 2, 2009 by Tyler Bender

I've been writing for years. I have a background in Journalism and was beat over the head with APA format writing in college. I have written websites, press releases, brochures, video scripts. I thought I'd seen the in's and out's of this "web 2.0" movement. The basic principles for writing for the web: keep it simple, put yourself in the shoes of your audience, tell them what you want them to do. Don't screw up gramatically, and don't have typos.

Got it.

Now, I've only been a part of Compendium's team for about three weeks as an internal content writer, and one of the things I have seen multiple times in some of our client keyword lists look something like this: (I'll use Compendium as my example)

Compendium Blogware
Compendium
Blogging Software
Corporate Blogs
Compendiums
Comppendium
Compendiam
Compendium Blog Ware

Notice something odd? The name of the company is misspelled. more than once.

And I'm expected to throw those keywords into my content like that? Whhhhattt? This concept takes some catching on. And for someone who has spent the greater part of his life trying to edit and perfect his writing so that it never has a typo, learning how to include typos into content on purpose is like telling Peyton Manning that it's ok to throw passes to the other team. At first, it was like nails on a chalkboard, only the nails were buckets of acid and the chalkboard was my eyes.

But it makes sense.

People don't check Webster's Dictionary or the phonebook before they visit search engines to search for your company's keywords. Sometimes they're going to misspell their searches and you want to win those searches - even if they're "wrong." Right?

When you're bloging for search, you should always account for the searches that aren't perfect. It's okay. Wouldn't you rather have someone find your blog even though they mistakenly typed in "Acmes Solution" instead of "Acme Solutions," than someone completely miss your content because you weren't comfortable including the misspelling in your content?

Part of the beauty of blogging is that it's not perfect. Actually, I think some imperfections in corporate blogs make the writers more "relatable" to their audience. If I saw a typo in a brochure, I'd think that the company was lazy, didn't care enough to edit their material and all-around not very professional. If I see a typo in a blog, it's easier to remind myself that an actual human being is on the other end of the blog, constantly updating their content, and it was probably a simple oversight.

So don't be scared of your keywords just because they're mispelled. They'll still work, and strategically, it makes sense to use them. The goal is to reach your audience - even if they're not sure how to spell your company name.

Common Mistakes in Blogging (#2)

Monday, November 2, 2009 by Sarah Sedberry

Recently I started writing about common mistakes we see when a company begins a blog marketing program. To continue with the series, I wanted to discuss the expectations regarding the amount and frequency of content generation.

(2nd in a series of 5)

Common Mistake #2:

This is one of the most common misconceptions we see with new clients, is the understanding of how a search marketing effort becomes effective. When looking at our most successful clients, it is when they continue to fuel their content machine, and frequently put out new blog posts.

Think about blogs that you read on a regular basis - how often do they publish content? Typically it is multiple times per week, and is on a scheduled basis. So that you as the reader begin to count on when you'll see new information. Same story with the web crawlers - the frequency that your network creates content will train the crawlers to come back and crawl your site more frequently and see you as an authoritative answer.

Answer:

Blogging on a regular basis is a hard habit to get into, but similar to going to the gym, once you get in the routine you'll find that it is an enjoyable experience, and the results will encourage you along the way. Get other individuals at your company to help write content, so that not one person is shouldering the load.

Also, with our easy to use blog software and post scheduling feature, you'll be able to schedule when a blog post shows live to the web, so that if you aren't able to put content out everyday, you'll at least look like you are! ;)

Remember that anything can be good blog fodder so talk about that great conversation you had with a client, or a new product that's coming out, or a recent article in your industry and how your company plays a role.

(Common Mistake #1)

Happy Halloween from Compendium!

Sunday, November 1, 2009 by Kaila Woodside

Happy Halloween from Compendium! That cutie over there is my sweet little cousin Carter dressed up in his astronaut costume. He is my motivation for my Halloween post of the day. 5 spooky ideas for your next 5 blog posts that follow blogging best practices:

1. Tell a spooky story. Testimonials are a great way to allow your prospects to hear from your current clients.

2. Creepy Statistics - Your prospects want numbers. Numbers showing clear ROI from your product are great ideas for blog posts.

3. Show a Scary Video! Videos embedded right into your blog post will give your readers a different way to connect with your product.

4. Report on an evil story. Sharing a story where your company is highlighted is a great way to talk about your company's success from another angle.

5. Happy Halloween - blogging about timely holidays and events are great for search. Show your personal side and share how your company celebrates holidays and events.

Will blog for Candy

Sunday, November 1, 2009 by Kaila Woodside

Candy, pizza, milkshakes, paid time off, movies during lunch, happy hour drinks, cash... etc, etc. You name it - our blogging administrator has done it. Incentive programs that is. At Compendium all it really takes is a little friendly competition or incentives to get employees to blog. Take me for example: I am not a dedicated blogger. Typically, my name is used when referring to the idea that you "can't appoint bloggers". However, tonight, a Saturday night on Halloween, I am blogging. (and passing out candy to cute tricker treaters from the big bag of candy on the right).

Powerful blogging software needs lots and lots of content to be successful and sometimes its just takes the right type of motivation for each person to become a dedicated blogger. What did I need, you ask? What drives me to blog at 9:00 PM on Saturday night is that it is now part of my job. Each month every blogger on the client success team has a set number of blog posts they need to write. This isn't a huge number - 10-13 posts is all. But knowing that it is part of my job, keeps me motivated to get to that number.

Every day I am talking with blogging administrators on how to keep their bloggers motivated, and sometimes it just takes a little trial and error to find out what motivates the blogging team. Talk with your Compendium Client Success manger today about some ideas for your own blogging program.

Compendium's Newest Client

Sunday, November 1, 2009 by Kaila Woodside

Just yesterday Julie Murphy signed on Compendium's newest client, Western River Expedition.

I for one am super excited about our newest client and am lucky enough to become their client success manager. As a kayaker, mountain biker, rock climber and former river guide myself I love that an outdoor company is taking advantage of powerful blogging software.

Western River Expeditions has a dedicated blog program administrator (which we all know is the one of the biggest success factors for a great blog for search engine optimization), a very forward thinking owner and exciting subject matter to blog about!

Stay tuned for some of Western River Expedition's success stories in the coming months!

Great Blogging Templates

Sunday, November 1, 2009 by Kaila Woodside

New clients coming on board with Compendium are always wondering if they can see some of our best-looking templates . Obviously, "best" is a relative term - and when I say best I mean a template that has great calls-to-action, high conversion rates and high read times. Here are some of the templates that I send new clients to:

CVENT Web Survey Software
CVENT Event Management
Lydia's Uniforms
Roto Rooter
ExactTarget
Widen

Each of these blogs has a great design that follows blogging best practice and makes it easy for the searcher to take the next step with the company. A blog for business should highlight the company's' brand and give the searcher in each stage of the buying process a possible next step. If you'd like to learn more about how to update your blog software template, email us at help@compendium.com!

DEFINE: Click Through Rate

Friday, October 30, 2009 by Compendium Client Marketing

How can you measure the level of your corporate blog visitors engagement?

One of the best measurements of engagement is looking at the number of visitors who interact with your Calls To Action. But how can you measure engagement with your CTAs?

Click Through Rate: The number of visitors who click on your CTAs / Total Visitors to the site.

What is a good CTR? There is no ‘magic’ CTR, all industries and companies can have wide variance. We advice our clients to:

Understand the ROI of your program. In other words, for the effort you are putting in and the investment that you’ve made, are you getting the value out?

Watch the trend. Comparing CTR trends to see if they are increasing or decreasing when changes are made.

When blogging for search remember to continuously measure and test the CTAs that you use on your corporate blog. Need help with your CTA strategy - reach out to your Compendium Client Success Manager.

Put A Survey On Your Blog

Friday, October 30, 2009 by Jess Wehner

One of my clients asked how to add a survey to their blog. We don't get this request a lot, because most of our client's business blogs are focused on lead generation or increasing sales. While a survey might not be a good fit for all blogs, a survey might be something you would be interested in adding to your blog if you are wanting to engage with your readers, get feedback on something, or just get your readers' thoughts on a subject. They may even give you content ideas to write a blog post!

If you would like to add a survey, there are a lot of free, easy to use sites out there - glowday.com, polldaddy.com, surveymonkey.com - just to name a few! For the most part, I found these sites are simple to use - set up an account, specify what you would like your survey to look like, then copy and paste the code into your blog.

Like any call to action you put on your blog though, make sure you have a reason for adding a survey and a tangible way to track and use the results.

Announcing Compendium Client Training!

Tuesday, October 27, 2009 by Allison Bowen

Well folks, it's here! That's right... I'm proud to announce the release of Compendium User and Administrator Live Training Webinars! Your best blogging software just got better! The trainings will be coming to you live from 55 Monument Circle and will take place every Tuesday and Thursday.

On Tuesdays, user training will take place at 2:00pm, followed by administrator training at 2:30pm. The live webinars on Thursdays will take place at 10:00am for users and 10:30am for administrators.

Accessing the live webinars is very easy. You'll simply need to join the "Go-To-Meeting" session by clicking on the following link at the time given above.

User Training

Admin Training

Who should attend these trainings? Anyone! If you are writing a blog for your business through Compendium's blogging software, we would love to have you attend. Please note, you will be asked to tell us your company name, so you must be a client of Compendium's.

If you would like to learn how to operate our system or would simply like to learn some new tips and tricks, please feel free to join in on the fun! I look forward to training you soon!

Communicating with Your Blog

Tuesday, September 15, 2009 by Stephanie West

Corporate blogging is a great way to update your clients (or perspective clients) on what is going on within your company.

Corporate blogging is a great search marketing tool. It also helps businesses get found in search. Blogging is also a great way to generate leads. And it humanizes your business.

But another great aspect of blogging is communication.

Simply communicating what is going on within your company is equally as important as getting found in search or generating leads.

So as the marketing intern, I'm here to tell you what's going on within the marketing department at Compendium.

This month, the Marketing department is hosting a blogging competition amongst the 5 departments at Compendium. Our Marketing Manager, Meghan, assigned each department weekly blogging goals to reach. The Client Success department won two weeks in a row. No one has caught them yet!
The Marketing department hosted a successful Webinar last week! Look for the replay on Compendium's website soon.
We're preparing for another Webinar and follow-up this Thursday, Sept. 17 from 2-3PM, Third Generation Business Blogging. Click on the link to sign up for this FREE webinar!

These are just a few of the fun things going on at Compendium - particularly within the Marketing department. From now on, look for more regular updates from me on what's going on at Compendium in the Marketing department!